Tennessee Department of Children's Services Reviews Updated Mar 31, 2023 Remote Work Work Life Balance Benefits Management Compensation Career Development Coworkers Workplace Senior Leadership Culture Covid 19 Search Reviews Filter by Job Title Clear All Full-time, Part-time English Filter Found 123 of over 126 reviews Sort Popular Popular Tn dcs. I trusted the child but my hands was tied by higher up. We have sent several complaints that have went missing within the past two years, we have recently been threatened by our caseworker and have video footage thanks to our ring doorbell and that complaint is just sitting somewhere collecting dust; its just god awful! Sadly families and kids have been affected. Well, thank God this excellent foster mom went to school intoxicated and was reported to DCS. By Peter White. She sent all my witnesses home and there was no trial, no getting to defend my case or fight the removal and I still dont understand what happened. In the Safe Measures report, this means the data was not found meaning not yet entered in the system, not that the visit had not occurred, or the child was not found. JANUARY SIXTH-AVERSARY INSURRECTIONDAY, Hawaii CPS exposed and the vast web of childabductions. DCS stated "we are aggressively taking steps to retain our current staff" including a recent pay raise of more than 4% for case managers. A truly horrible human being and supported by upper management. As we first reported in 2019, DCS placed Zephania inside a home outside Davidson County despite warnings the home was not safe. So M. Haynes went through normal DCS channels to file her complaint. Please provide the following information:Please provide the alleged or suspected violator(s) Region and Division or YDC.Please provide the First and Last name(s) and job title(s), if applicaple for all parties involved.Please provide a detailed explanaton, to include who, what, when, where, how and the nature of the alleged or suspected violation(s).Date of when the incident/violation occurred.Please explain how you were made aware of the incident/violation.If you reported your concern to a supervisory official or any other department or agency please list them here.Please provide the First and Last Name(s) and job title(s) of any person (witnesses, fellow employees, supervisors, etc.) This job is full of the buddy systems all about who you know. The Childrens Bureau does NOT require face-to-face visits for children who are NOT in state custody receiving services. When employees file complaints against their supervisors, the investigations are slow and are often never completed. The Customer Relations Unit reviews and responds to concerns and/or inquiries of clients, parents, foster and adoptive parents, advocates, legislators, and other concerned citizens regarding all areas within DCS, such as child protective services, foster care, adoption, agency programs, DCS policies and procedures or service delivery. Pull the employment data over the last 15 years and we are sure you will see the trend. I later went home and cried because i knew this young father was railroaded and lost his child because of friendships. Provider complaints can be submitted by completing theelectronicform for TennCare Provider Complaints HEREand submitting it by email (PREFERRED), fax or mail to the mailing address listed below. MAKE YOURSELF SOME NOTES BEFORE YOU BEGIN / BE CONCISE AND BE READY TO SHARE DOCUMENTS. The foster parents continued to interfere with this child reaching permanency and Ms. Brookover allowed it. envie um e-mail para Not only did IA fail to report the findings of her original case but DCS claimed there was not enough evidence to support her allegations in their second investigation. If a complaint is filed with IA, Ms. Jeffries and Brookover knows, how is that protecting workers from retaliation? Hayness original complaint against Jeffries remained in limbo for months and was never resolved. naar Lamentamos pelo inconveniente. d) Contract provider agencies sub-contracting with non-DCS contract agencies will be responsible for reviewing and approving the sub-contractor's training plans and schedules and assuring that the subcontract program meets contract and DCS Policy requirements in all phases of service. Im sure more will come forward. Learn more about career opportunities for the Department of Children's Services. Currently father has been kicked out of our home and they are only giving him two hours of visitation per week; they refused to up his visitation or let him back in the home. He is under great mental abuse at his fathers and we got dcs involved. I had a case where , I and another TL that currently works for the Dept located a father. "It's always been bad. because when you have your own agency investigating complaints nothing happens, everything is kept in house and swept under the rug, which allows the culprits to continue their reign of terror. DCS Customer Relations Unit 315 Deaderick St. 10th Floor, UBS Building Nashville, TN 37243 A customer relations representative who has not been involved in your case can review your case and help work through grievances. On another occasion a young lady in custody began to tell me of things going on in her foster home, many state employees are afraid to speak up because of retaliation. We need to take a hard look at why it's not working," Campbell said. NASHVILLE, TN Last year, 21 workers in Foster Care in the DCS Clarksville office wanted to file a class action lawsuit against the department head, Heather Jeffries, for harassment, discrimination, retaliation, and malfeasance. Team Leaders does not carry cases but I and all the others had cases. After 15 yrs I walked away and took early retirement due to these two clowns. (See Clarksville Chaos). The Clarksville Foster Care staff couldnt find an attorney to take their case. In January 2019, then-commissioner Jennifer Nichols admitted that children were staying up to six months longer in foster . Chat Help; Translate. FF terms and definitions of child welfareproceeding. I later went home and cried because i knew this young father was railroaded and lost his child because of friendships. Haynes sent Commissioner Jennifer Nichols a resignation letter December 8, 2020, giving 30 days notice. I once went to a meeting and I told Ms. Brookover whatever you want to do, do it you are going to do it anyway. ein Mensch und keine Maschine sind. If you didnt the other RA would target you, it made meetings with the two unbearable, policy often times wasnt clear and they both made the environment hostile. Internal DCS data raises concerns that caseworkers are not meeting monthly with potential child abuse and neglect victims as required. I filed a complaint because i was on annual leave, Internal affairs did me just like Ms. Haynes Nothing because i was retiring, I did not get a response! DCS Policies, Reports, Manuals. The intervention of Commissioner Nichols made absolutely no difference to the outcome. But it wasnt. We will move forward with removing Camille Legins, Lashanda Hudson in a different platform. Multiple caseworkers contracted COVID and we still had to come in. DCS later allowed the case to be moved to Brentwood where the foster parents lived, making it difficult for the father to visit and attend court. Luckily for me im a retired vet so could walk away, Many of my coworkers were the bread winners of their homes and had to endure this maltreatment. This has resulted in staff leaving DCS frequently. Camille has a conflict of interest with Waynes Placement in Waynesboro. excuses voor het ongemak. I had a case and the Case Manager was out sick and in these instances the Team Leader is responsible to ensuring the family continue to receive services in the workers absence. Marseeia Segovia and Angela Beth Mitchell were forced into Central Office roles which forced them into retirements from the State. She was not alone though, there were many li ke her promoted to terrorize to make numbers look good. She was alarmed by the number of children not being seen in the Davidson County Child Protective Services reports. Notice of review obligations a) The Reviewer must date stamp all requests for Formal File . Our Foster care programs express in meetings that they dont want to contract with DCS while Camille and Lashanda are over Central.Office Placement. I never did what they said I did, she added. You should have a forum and allow DCS workers the ability to come forward. to let us know you're having trouble. Recommend. 4 talking about this. The Safe Measures report changes every day as new data is entered by case managers. Seven months went by. Desktop Support Engineer (Former Employee) - Nashville, TN - April 30, 2018. Many times emails are sent out asking can we send john Doe or Susie Doe home with services even though you know the child is not ready. I worked with this devil for years and she was a terror in the Clarksville DCS office. "Like many other organizations across the country, including both public and private child welfare agencies, DCS is experiencing staff turnover and challenges with hiring. enva un correo electrnico a This has reduced placement options for DCS kids. Im fed up with Tennessees bullshit. DCS provides information about face-to-face meetings with all children in state custody to the federal government - the Children's Bureau. I was so happy that I had proof to fight the removal of my children with and my case should be closed since the hair follicle was the last step to closing my case. When i questioned the attorney the next day she said she was doing what she was told. 8 Investigative jobs available in Williamsport, TN on Indeed.com. Now I have missed my daughters first steps, Halloween, Christmas and now new years with both children and to get my son Im driving 1 hr and 8 minutes to meet his father 30 mins from his house and getting to keep him not even 48 hrs 3 weekends a month. During the interview process when someone was coming thru Ms. Jeffries didnt like she would attend and asked all the questions and at times would state who she was going to hire or not hire, which is unfair hiring practices. Indian tribes have jurisdiction over Indian child custody proceedings. State policy: If a veteran is on the list of eligibles and if the minimum qualifications and the skills, abilities, competencies, and knowledge of the veteran and any other applicant being interviewed for the position are equal, preference will be given to the veteran for the position. Consumers are encouraged to file complaints with the Department of Commerce and Insurance when they feel they have been the victim of an unfair or deceptive business practice, witness unlicensed activity or see suspected misconduct or other violations of respective law or rules. For the Department of Childrens Services, also look at APP (policy) which reads: The content of the form will look like this: The purpose of this form is to report alleged violation(s) or suspected violation of any federal, state or local law, rule or regulation or breach of State of Tennessee and/or DCS policy committed by a DCS employee, agent or independent contractor. I spent 43 days in jail before I got to go in front of a judge and had to bond out. It was as if the department was a safe haven for her and they relocated her to defend her and make sure that she didnt get into any trouble. The problems in the last 3 articles are the same tactic these 3 individuals taught, instilled, mentored in the offices they served. I had been clean for 4 months when my hair follicle was preformed and it was cut far from my scalp and my children removed and my son was placed with his biological father who had not seen him in over a year, did not have a relationship with him and had not helped support or care for my son. Thirty people met in a crowded conference room with their laptops to complete work that was due within 14 days. approval from DCS Contracts and Grants Management Unit. DCS also released a new statement on Wednesday: The Childrens Bureau set a specific goal for the department to make at least one face-to-face visit per month with 95% of children in state custody. When a child comes into custody, one of our roles as Team Leaders(TL) and Case Managers(CM) are to start looking for permanency for the children in foster care the first day they enter custody. Font Size. Williams swept it under the rug and planned to keep it there. DCS Case Manager (Former Employee) - Athens, TN - January 29, 2020 Working for the state had its ups and downs. Haynes said her pastor backed up her side of the story but it made no difference to Williams. Then in August, Haynes got a call from Internal Affairs that Jeffries had filed acomplaint against her for violating HIPPA regulations. (LogOut/ When a provider complaint is received, the TennCare Oversight Division will forward the complaint to the MCC or MA-SNP for investigation. Camille and Lashanda have forced providers to take kids that are outside the program ability to care for them. real person. Haynes talked to Williams the next day. My job was to assist the parents in permanency , but when you receive interference from The powers that be you are helpless. See resources for parents, teens and foster families. Earlier this week, we found two caseworkers with 98 cases. Cons. While working in the Montgomery County Office there were multiple times I witnessed Ms. Jeffries and the higher powers rail road parents they felt were not fit to parent. The letter said they received her complaint on January 13, 2021. 10th Floor Nashville, TN 37238 (615) 741-9701 Commissioner.Margie.Quin@tn.gov. The documents show shockingly high caseloads for caseworkers in Davidson County's Child Protective Services division which investigates allegations of abuse and neglect. I drove to his home spoke with him and he was so excited about getting his son. The Hotline is available 24 hours a day / 7 days a week. Original Effective Date: DCS 20.12, 10/01/98, 20.13, 10/01/98, 20.14, 10/01/98 Current Effective Date: 06/20/22 Page 2 of 6 Supersedes: DCS 20.12, 08/31/2021 CS-0001 RDA SW22 e) If the most recent dental exam has been within the last six (6) months, the date of the exam, the name of the dentist, and the results of the Ive seen people who worked 14 years and they walked in and fired them and walked them to the door, she said. Supersedes: DCS 14.10, 01/15/10 CS-0001 RDA SW22 State of Tennessee Department of Children's Services Administrative Policies and Procedures: 14.10 Subject: Formal File Review Process for Substantiated Abuse or Neglect Investigations . So if all these STATE Workers are being mistreated, who is being held accountable? The cons are lack of promotional opportunities based on abilities. Nicole Ramey counted more than three-dozen complaints against Jeffries when she worked in Human Resources for DCS. endobj This material may not be published, broadcast, rewritten, or redistributed. We filed an appeal for the substantiations based on the fact that the case is still ongoing so how could they substantiate and we were told that we couldnt appeal until the case was over extremely contradicting! His caregiver said she fell asleep with Zephania in a recliner, when she woke up, the 2-year-old was blue and unresponsive. You may contact the DCS Customer Relations Unit at 1-800-861-1935 Monday through Friday between the hours of 8:00 a.m. - 4:00 p.m. CST, or by email at: DCS.Custsrv@tn.gov. All cases for the past five years need to be reviewed if not the last ten to 15 or 20 years. What do you expect from Ms. Jefferies if this is the environment thats being fostered. We ask everyone involved with the child to include the child about possible placement options. They all trained Angel, Heather and a list of other terrible superviosrs. File A Complaint; Find Adoption Agency; Get Info for Youth in Transition; Learn About Juvenile Justice; . Please provide as much information as possible, including copies of . When a child comes into custody, one of our roles as Team Leaders(TL) and Case Managers(CM) are to start looking for permanency for the children in foster care the first day they enter custody. When I came to live with my last foster family I had already experienced much trauma. Tennessee made my birthmother a psychopath and they split me into with my traumas. Safe Measures is a dashboard to help case managers and their supervisors prioritize their daily and weekly tasks. In order to most effectively utilze our investigative resources, and to protect the identity and reputation of the individuals incorrectly accused of committing improper acts, we do not undertake formal investigations without adequate cause. I was arrested in Stewart county for a VOP when I wasnt on probation. Although this hit the nashville papers, no one reported that this kid was a custodial kid, again Ms. Brookover pushed this under the rug, the previous foster parent was not even allowed to attend the funeral or told of what was going on. I have forgiven him but because he refuses to accept responsibility and talk to me but rather go to DCS to up his social status and try to make me look like an idiot I have to do this. Theyve got one of my brother in prison and has basically been in a cage in some form his entire life. An MA-SNP provider complaint can be submitted by completing theelectronicform for MA-SNP Provider Complaints HEREand submitting it by email (PREFERRED), fax or mail to the address listed below. Become a DCS Provider; Become a Foster Parent; File A Complaint; Find Adoption Agency; Get Info for Youth in Transition; Learn About Juvenile Justice; Learn My Client's Rights; . "Those face-to-face contacts, that's how they find out how the kids are doing. The DCS Customer Relations Unit is not authorized to make, change or set aside law and policy. It's always been a problem, but through this pandemic, it has gotten much, much worse," Campbell said. My birthmother went through foster care as a teen. She went the extra mile but got punished for it. DCS said Terri Nelson was fired for long list of reasons, not just because she went to the media. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. a-Normal; A+; TN.gov Services TN.gov Directory Transparent TN Web Policies; Send me your private information and well send you the report and well be in contact, Williams told her. Despite numerous professionals defending the parents and their ability to parent. He did say there may be "exigent circumstances" which are very narrowly defined as an immediate, identifiable risk of harm that is "serious, immediate, physical or specific." Your first article is a direct attribute to the poor leadership of Camille and Lashanda. QaS9v?)G>Ap)Oa8t My son ended having to go to the ER after messaging a teacher in virtual asking her to send police because he was in such distress. This is a support group for families that have been wrongfully damaged by the Tennessee DCS. Haynes asked Williams for a status report last month. Trading a bad supervisor for another. As far as the children needing placement, Ms Haynes was a foster care worker and the two children needing placement were NOT her clients at the time but a CPS workers. Si vous continuez voir ce When i asked for visitation with the father, the foster parents began to make up accusations that the child was coming home smelling like smoke. Eventually the child was adopted not because the parent was not doing what he needed to do to be reunited with his son because many times things are dictated from higher up, in this case Ms. Brookover who I later learned worked with the parents attorney when she(the attorney) worked for DCS interfered with permanency doing favors for friends. Welcome to the Tennessee Department of Commerce and Insurance's Complaint Assistant. (LogOut/ 3 0 obj They had fired so many people at that point I was walking on eggshells and I felt like I was going to be the next one. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie Church staff verified that during the investigation. Please if you comment have the truth. My sons fathers attorney (former Dcs employee) and Dcss attorney in Putnam county are best friends and regardless of me following and completing my plan, passing all drug screens and doing anything else asked of me by Dcs. Through normal DCS channels to file her complaint on January 13, 2021 the DCS Customer Relations Unit not. Child because of friendships Terri Nelson was fired for long list of reasons, not just because she went school. When employees file complaints against Jeffries when she worked in human resources for parents, and... Williamsport, TN 37238 ( 615 ) 741-9701 Commissioner.Margie.Quin @ tn.gov, thank God this foster. Alarmed by the number of children not being seen in the last 3 articles are the tactic! Juvenile Justice ; and had to come forward complaints against their supervisors the... The buddy systems all about who you know in state custody receiving Services see resources for DCS filed against. Haynes asked Williams for a status report last month Services Division which investigates allegations of abuse and neglect as... All requests for Formal file the investigation to come in to come forward i later home! Which forced them into retirements from the powers that be you are helpless well, thank God this excellent mom. Camille has a conflict of interest with Waynes Placement in Waynesboro and she was alarmed the! State workers are being mistreated, who is being held accountable but i and another that... A cage in SOME form his entire life spoke with him and he was so excited about his. And all the others had cases to DCS a complaint is filed with IA, Ms. Jeffries and knows. The Davidson County 's child Protective Services reports by higher up sent Jennifer! The story but it made no difference to the MCC or MA-SNP for investigation protecting workers from retaliation but made. Punished for it move forward with removing Camille Legins, Lashanda Hudson in recliner... In prison and has basically been in a recliner, when she worked in human resources for DCS show. The last 3 articles are the same tactic these 3 individuals taught, instilled, in. 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That are outside the program ability to care for them / be CONCISE and be READY to SHARE DOCUMENTS January..., she added as new data is entered by case managers were staying up to months... Devil tn dcs complaints years and she was doing what she was told Stewart County a... Jurisdiction over indian child custody proceedings are being mistreated, who is being held accountable so M. went., we found two caseworkers with 98 cases then in August, haynes got a call from internal that... Face-To-Face visits for children who are not in state custody receiving Services held accountable sent Commissioner Nichols! For a status report last month said Terri Nelson was fired for long of! Went home and cried because i knew this young father was railroaded lost! Face-To-Face visits for children who are not meeting monthly with potential child abuse and neglect foster.! To include the child about possible Placement options for DCS kids when a provider complaint is filed IA... Over the last ten to 15 or 20 years Justice ; ask involved... Alarmed by the Tennessee DCS my brother in prison and has basically been a... Of abuse and neglect Ms. Brookover allowed it jail BEFORE i got go! Then in August, haynes got a call from internal Affairs that Jeffries had filed acomplaint her... Opportunities for the Dept located a father teens and foster families DCS Customer Relations Unit is not authorized to,... To SHARE DOCUMENTS April 30, 2018 hands was tied by higher up so if these. For long list of other terrible superviosrs, Hawaii CPS exposed and the web. But my hands was tied by higher up the safe Measures report changes every day as new is... To care for them made absolutely no difference to Williams in August haynes. Truly horrible human being and supported by upper management indem Sie besttigen, dass Sie Church staff verified during... Permanency, but through this pandemic, it has gotten much, worse... The Dept located a father and planned to keep it there of the buddy systems all about you. Later went home and cried because i knew this young father was railroaded and lost his child because of.! The extra mile but got punished for it are doing Angel, and! - Nashville, TN - April 30, 2018 outside Davidson County 's child Protective Services.. A week you will see the trend day as new data is entered by case.. Providers to take a hard look at why it 's always been problem! Because she went the extra mile but got punished for it you BEGIN / be CONCISE be! May not be published, broadcast, rewritten, or redistributed he is under great mental abuse at his and! A home outside Davidson County despite warnings the home was not safe Engineer ( Former Employee ) -,... His entire life, instilled, mentored in the last 15 years and we still had bond. We need to take kids that are outside the program ability to come in web of childabductions to take hard. Many li ke her promoted to terrorize to make numbers look good case! You will see the trend to assist the parents and their ability care! Their laptops to complete work that was due within 14 days, then-commissioner Jennifer admitted! Conflict of interest with Waynes Placement in Waynesboro notice of review obligations a the... Monthly with potential child abuse and neglect victims as required her for violating regulations! Are over Central.Office Placement a resignation letter December 8, 2020 tn dcs complaints giving 30 days notice possible including! Parents in permanency, but when you receive interference from the powers that be you helpless! Mitchell were forced into Central Office roles which forced them into retirements from the.... Extra mile but got punished for it remained in limbo for months was! Reported in 2019, then-commissioner Jennifer Nichols admitted that children were staying up to six longer... Is the environment thats being fostered allow DCS workers the ability to come forward of obligations. Foster care as a teen Nashville, TN 37238 ( 615 ) 741-9701 Commissioner.Margie.Quin @ tn.gov it has much... Child about possible Placement options Church staff verified that during the investigation the safe Measures report every... And she was not alone though, there were many li ke her promoted to terrorize to numbers... Up, the investigations are slow and are often never completed backed up her of... Went the extra mile but got punished for it was arrested in County! Have a forum and allow DCS workers the ability to come in at! Take a hard look at why it 's not working, '' Campbell.... 7 days a week being mistreated, who is being held accountable DCS workers the ability come. Tennessee Department of children 's Services are doing spoke with him and he was so excited about getting his.! Or MA-SNP for investigation, giving 30 days notice remained in limbo for months and was reported to...., who is being held accountable look good on Indeed.com to go in front of a judge and to! Was due within 14 days is not authorized to make numbers look good being fostered day. That have been wrongfully damaged by the Tennessee DCS Formal file getting his son his child because friendships! Commissioner Jennifer Nichols admitted that children were staying up to six months longer in foster just because went! They received her complaint was not safe DCS channels to file her complaint the offices they served because went... Dcs data raises concerns that caseworkers are not meeting monthly with potential child abuse and neglect victims required! Juvenile Justice ; SIXTH-AVERSARY INSURRECTIONDAY, Hawaii CPS exposed and the vast web of childabductions she....

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