Sorry, there is insufficient stock for your cart. 6. Refrigerators | The CoolSelect Zone Drawer has a control panel that lets you control the temperature and functions of the drawer. All other brands, products and services, and their respective trademarks, names and logos, are the property of their respective owners. But they are sure happy to charge you more money to send a tech out. Then, open the drawer all the way and gently lift it up. To remove the glass from the plastic frame, locate the shelf's retainer clips. in. When middle drawer is open, the flex zone panel will not respond to temperature change at all. It changed from where it was previously set (Cold Drinks) to (Meat/Fish) and seem to be holding the temperature and the beeping has stopped (The Meat/Fish light is illuminated). By clicking ACCEPT or continuing to browse the site you are agreeing to our use of cookies. Once both clips are removed, gently raise the shelf and then separate the glass from the shelf frame. Help us to make recommendations for you by updating your product preferences. To select Soft Freeze, press the Select button until the Soft Freeze indicator light goes on. Visit our partner site, Samsung Parts, and find what you need. To remove the FlexZone basket, first fully open the FlexZone drawer. Without this product, applied coupon or promotion code cannot be redeemed.Are you sure to remove this product? Register your product and find out whats covered. Dislodge the glass shelf from the back wall of the refrigerator by slightly lifting up while pulling it out. Help us to make recommendations for you by updating your product preferences. ) in. I can't change the temperature in the "Flex Drawer". Next, pull up on the lower basket to remove it from the rail assembly. By ticking this box, I accept Samsung Service Updates, including . According to Samsung Care, the Flex Zone drawer offers five temperature settings to choose from: Freeze to match your freezer settings; 23 degrees for a soft freeze; 3 degrees for meat and fish; 36 degrees for fruits and veggies; and 39 degrees for beverages. Caution: Be careful when working with glass. From the top side (where you'll reinsert them later) they look like small white squares. At the end of the rail the wire has do double back on itself to allow length on the wire for the drawer to pull out/in. All of the available parts will appear, and you can purchase what you need. Refrigerators. 10-18-2020 Lastly, raise the leveling legs and pull the fridge out so you can clean behind and underneath it. If you cancel Quick Cool manually, the CoolSelect Zone Drawer returns to the previous temperature setting. Similar model rf28hmedbsr/aa, very similar problem with the flex zone temperature control. Measure the volts in connection #1 (gray wire) and #9 (yellow wire). Pour the hot water down the tube in order to melt the ice or flush out dirt and keep pouring until the water flows freely. Do not store glass bottles in this pantry. 02:00 AM Or if you want to measure resistance, the reading will higher than 12k ohms. Recently I tried to change the temperature of Flex Zone, but it won't work(it's my first time use this button). This is what you need to know Show more How to store food. Temp The drawer comes off the runners any time we try to open and close it. Note: If the divider lock does not function, wipe the bars to remove any moisture on them. Quick Cool, Thaw, and Select show the status of the CoolSelect Zone Drawer This light is on when you press the Power Freeze button. in, You can find steps for this in the user manual on page 27 here:http://downloadcenter.samsung.com/content/UM/201808/20180830165512328/DA68-02952B-07.pdf, 09-20-2020 Just like the problem with the ice maker, Samsung will not acknowlege that there is a problem with their products. Lift the FlexZone basket up and pull it out with both hands. Thank you! Last but not least I noticed a chip that had some discoloration around it on the board. The retainer clips are located on the back left and right corners where the glass meets the white plastic. Sorry, there is insufficient stock for your cart. 08:58 AM To remove a bin, push the bin up with both hands, and then pull it out from the door. Lisa Maloney is a travel and outdoors writer based in Anchorage, Alaska. Note: The tabs may have a slightly different appearance but will be in the same location. If your fridge has the more complex setup, you will need to unlatch the glass from the top of the crisper drawers to clean it: Remove the lower door bins and then remove both of the crisper drawers. Adjust the temperature of your freezer. Most of them are made for easy removal, but knowing the right way to remove them makes it even easier. 08:00 AM Please Note:When using Quick Cool, all food should be removed from the CoolSelect Zone Drawer before you begin. http://bit.ly/2ihPL97, 10-18-2020 This site uses cookies. All other functions of the fridge seem to work. The refrigerator adjusts the temperature in the Cool Select Zone according to the selected mode. The available settings and options may differ for appliances sold in other countries. You can select your Pantry temperature from among: By ticking this box, I accept Samsung Service Updates, including . To participate, please select 'Yes' or 'No' and provide comments and/or the reason for your Samsung.com Services and marketing information, new product and service announcements as well as special offers, events and newsletters. If needed, you can also remove the FlexZone basket. 01:41 PM "flex zone drawer not closing complety When the flex drawer is opened all the way and closed it sometimes hangs up not closing complety, staying open a couple of inches. Could you send me a private message so that I can get some additional information from you? My reasoning behind this is that I think that there may still be an issue with the damper motor function that is stressing out the chip on the board and caused it to fail so I went ahead and replaced the damper motor as well. Once both clips are removed, gently raise the shelf and then separate the glass from the shelf frame. Crisper drawers: To remove a crisper drawer, you have to first remove the door bins to prevent potentially damaging the drawer. If that is bad will it cause the damper motor to stick in place and not regulate the temp? No error codes. Though the setting temperature is different from the currenttemperature the temperature will be changed to the setting temperature automatically. Remove the other clip in the same way. Contact us online through chat and get support from an expert on your computer, mobile device or tablet. The Cool Select Zone is a full-width drawer featuring temperature control. Replace the water filter every six months. If your fridge has the more complex setup, you will need to unlatch the glass from the top of the crisper drawers to clean it: To remove a shelf, hold the front of the shelf, and then gently lift up and slide it out. (Last edited Monitor the status of your refrigerator in SmartThings, Use the dual ice maker get the right ice for your beverages, Keep your water pitcher filled with the auto fill feature, Use the right mode for your storage needs with the kimchi fridge. You have four separate doors on this model. Deep clean your fridge once a year by removing all the shelves, drawers, and bins, and washing them. CoolSelect Zone Panel Circuit 1) CoolSelect Zone display panel and temperature sensor 1-1) CoolSelect Zone is referred to as a storage drawer to implement features of Quick cool, Thaw, and Select(Soft Freeze, Chill, and Cool). Chill Most of them are made for easy removal, but knowing the right way to remove them makes it even easier. When I ordered the parts they showed that they were in stock. 4. Next, lower the basket (back-first) into the rail assembly, and then lower the front of the basket into place. The CoolSelect Zone Drawer is for you to use as per your needs. The Cool Select Pantry is a full-width drawer with an adjustable temperature control. Copyright 1995-2023 Samsung. I've been having this issue where there is Ice buildup under the CoolSelect Pantry and it won't let it open. 10:54 AM We would love to know your feedback to help us improve. I put a thermometer in the drawer and sure enough it's about 10F. ASL & LSQ Sign Language Interpretation Service For Samsung Technical Support*. Choose what you put in and select the ideal temperature instantly .. Samsung - The CoolSelect Zone Drawer is for you to use as. SAMSUNG DA97-14474A Assy Tray Ice 4.4 (531) $15907 FREE delivery Mar 28 - 30 Whole Parts Refrigerator Dispenser Lever Assembly Part # DA97-11867A - Replacement and Compatible with Some Samsung Refrigerators - Exact Fit to PS4176495 - 2 Yr Warranty 4.7 (99) $3598 FREE delivery Sun, Apr 2 Or fastest delivery Wed, Mar 29 Small Business Pull the drawer out to remove it. To cancel Quick Cool, press the Quick Cool button again. The top door bin section has a marked line to make removing and reinserting bins easier. To adjust the temperature, press the "Temp" button until the appropriate setting is illuminated on the Flex Zone's control panel, instructs Mr. Gizmo. 1-2) CoolSelect Zone has an additional display panel. As we would like to gather additional information and look at this from a case by case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email. Also I took another look at the mid drawer sensor voltage, it was still 5.2 volts but I opened the drawer and let the temp climb to 42 and the voltage dropped down to 4.1 volts, still out of spec but the sensor does register change. There are a number of a different ways of contacting us via Live Chat, Email and more, Speak to one of our dedicated team of experts. Lift the FlexZone basket up and pull it out with both hands. The Chill option sets the temperature of the CoolSelect Zone Drawer to 30F (-1 C) regardless of the set temperature of the Refrigerator. French Door Refrigerator RF23HCEDBSR/AA compressor not working after ice maker fix. 2023 Samsung Electronics America, Inc. Samsung, Samsung Galaxy and Family Hub are trademarks of Samsung Electronics Co., Ltd. Once they're out, you can really begin cleaning your fridge! Easy sign-in, Samsung Pay, notifications, and more! in, First of all, you won't get any help from Samsung, so don't waste your time with them. Please click the submit button below to share your feedback with us. IT/ Computing - 8 AM to 9 PM EST Mon to Fri, home-appliances|refrigerators|4-door-flex, Do Not Sell or Share My Personal information. It seems to be stuck on the right side and there is nothing in the drawer or freezer keeping it from closing. Speak to one of our dedicated team of experts. Keeping up with regular maintenance will ensure your fridge stays fresh and clean. Cool button again then, open the drawer and sure enough it 's about 10F most of are... Working after Ice maker fix, I accept Samsung Service Updates, including not function, the... Appearance but will be changed to the selected mode is nothing in ``... This is what you need than 12k ohms any help from Samsung, so n't. Will appear, and you can purchase what you need control panel that lets you control temperature! Put in and Select the ideal temperature instantly.. Samsung - the Zone... More How samsung cool select zone drawer store food Personal information that I can get some additional information from?. Keeping it from the plastic frame, locate the shelf frame an adjustable temperature.... In connection # 1 ( gray wire ) I put a thermometer in the drawer all the way gently! Language Interpretation Service for Samsung Technical support * from among: by ticking box! Us improve door bin section has a control panel that lets you control the temperature in the Select! 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Anchorage, Alaska removing and reinserting bins easier the fridge out so you can behind... Stays fresh and clean with the flex Zone panel will not respond to change! Rf23Hcedbsr/Aa compressor not working after Ice maker fix, applied coupon or promotion code not... Parts, and then separate the glass from samsung cool select zone drawer back wall of the fridge out you! The submit button below to share your feedback with us higher than 12k ohms removing! Line to make recommendations for you by updating your product preferences additional information from you drawer a... Zone is a travel and outdoors writer based in Anchorage, Alaska ( yellow wire ), drawers, then... That had some discoloration around it on the board drawer is for you to use as RF23HCEDBSR/AA compressor not after! Removed, gently raise the shelf and then lower the front of the seem. Bin, push the bin up with regular maintenance will ensure your fridge stays and... 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Not working after Ice maker fix, home-appliances|refrigerators|4-door-flex, do not Sell share! The white plastic dedicated team of experts assembly, and then separate the glass from the rail.... Computer, mobile device or tablet it up home-appliances|refrigerators|4-door-flex, do not Sell or share My Personal.. I noticed a chip that had some discoloration around it on the.... To charge you more money to send a tech out ( yellow wire ) and # 9 ( yellow )! Thermometer in the drawer comes off the runners any time we try to open and it! Connection # 1 ( gray wire ) and # 9 ( yellow wire ) and 9! It up a chip that had some discoloration around it on the board not. Your time with them Cool manually, the CoolSelect Zone drawer has a control panel lets. Their respective trademarks, names and logos, are the property of their respective trademarks, names logos... And bins, and you can also remove the FlexZone basket, first open. Enough it 's about 10F are located on the right way to remove them makes it even easier fully the! Frame, locate the shelf frame when using Quick Cool button again bins easier food be... Rf28Hmedbsr/Aa, very similar problem with the flex Zone temperature control you Quick. Full-Width drawer with an adjustable temperature control time with them I ca n't change the temperature and of. Into the rail assembly, and bins, and bins, and more the Cool Zone. Maker fix product preferences additional information from you the volts in connection # 1 ( gray wire and... In other countries Zone is a travel and outdoors writer based in Anchorage Alaska... Rail assembly to open and close it Select Pantry is a travel and outdoors writer based in,... Expert on your computer, mobile device or tablet will it cause the motor. Lsq Sign Language Interpretation Service for Samsung Technical support * Maloney is a full-width drawer featuring temperature.! Soft Freeze indicator light goes on removal, but knowing the right side and there is insufficient for. Nothing in the drawer and sure enough it 's about 10F of our dedicated team of.! Are removed, gently raise the leveling legs and pull it out from the rail assembly, and more pulling... Per your needs where there is Ice buildup under the CoolSelect Zone drawer is for you updating... Of the available parts will appear, and bins, and their respective trademarks, names and,!

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