If you have a Rheem error code, there are a few things you can do to clear it. Did more research and noticed that my water heater turned off after a few secs/mins. Rheem Tankless Water Heater Systems are generally reliable. At some point in the process of troubleshooting Code 11 on your tankless water heater, you may need to reset the unit. You can check that the unit is working by opening up the hot water on your faucet. What is code 13 on a Rheem tankless water heater? Note: You can also read how to fix the Rheem tankless water heater code E5 problem. The water heater's gas valve is located near the bottom of the unit and connects to your home's natural gas line. Unable to Light the Main Burner. Turn off Unplug Turn to low Plug in Turn knob to very hot and back to low 7 times. It is possible that the cable has broken or there is an issue with the electric circuit. Rheem error code 16 indicates that the outlet water temperature is too high. These water heaters may help you qualify for insurance discounts 2. 1. Certain Rheem water gas water heater models feature electronic controls with a flammable vapor sensor installed on the bottom portion of the water heater unit. It didn't help. If you're looking for help fixing your Rheem Water Heater, look no further! The only way to fix this issue is to replace the igniter. Error Code 12 The cause of this error code is usually a dirty or obstructed burner assembly. Then, replace the Thermophile Wire and feed them through the Manifold Door. Call your local fire department and/or gas company immediately if you smell the presence of natural gas. Make the tab fully parallel to the gas line. Rheem Tankless Water Heater Error Code 10 06. On checking your Rheem tankless water heater's control board, you come across the Rheem error code 29. I tried looking for the pilot light, didn't see it through the window. A112_A Water Inlet Thermistor Failure This code is currently unused and is reserved for hydronic air handler in the future. Disconnect the Molex connector attached to the bottom of the control pad (the left most connector with five pins). First, check the power supply to make sure the unit is receiving electricity. Set the valve to the On position now that the pilot light has lit. The easiest way to confirm that you have gas is to check that other appliances in the home that use gas like your stove and fireplace are operational. Called support number for Hybrid water heater 800-995-0982 (Thanks! Keep reading our Rheem tankless water heater troubleshooting guide to get your heater running ASAP. I've learned to deal with the 6-3 error for several years now but it was getting more frequent. Click here to add your own comments Your unit will take a few minutes for the gas, water and flame rod to power on. Luckily, weve compiled a list of the most common error codes and their meanings to help you troubleshoot the issue. Increase the number of turns if necessary. There are a few things that could be causing this, so its important to troubleshoot the issue. Rheem Manufacturing ranks as the global leader in the manufacture of high-quality, sustainable, and innovative water heaters, tankless water heaters, air conditioners, furnaces, pool heaters, and HVAC systems for residential and commercial applications, and is a full member of AHRI, the Air-Conditioning, Heating, & Refrigeration Institute. 13 Common Rheem Tankless Water Heater Error Codes 01. It showed up on the controls as error code 11. During repairs or maintenance, you may need to close this valve for safety. We recommend you check the Rheem power vent water heater manual regarding this issue. Hit the igniter button continuously while pushing the valve control knob in until the pilot ignites. Save my name, email, and website in this browser for the next time I comment. Code 11 means that the ignition system has failed. Step 1: Turn the temperature control knob to "Off" and shut off the gas supply to the unit. With these simple tips, you should be able to fix error code 29 and get your water heater back up and running in no time! But lets dig a little deeper into the part to understand why it may fail. Below, we'll explain how to read codes on your gas heater and what you should do to rectify the situation. The most likely ones are- a bad igniter, defective igniter wire harness, closed gas shutoff, obstructed gas line, low LP gas, air leak, ungrounded power supply, inadequate gas pressure, and improper venting. In case your gas tank is empty or there isnt enough fuel in it, remove it from the water heater. If youre getting a P1 code on your Rheem tankless water heater, it means that the unit is over-heating. Rheem is a leading manufacturer of water heaters. Honeywell LED code sequence 3x flash . Take it to the nearest gas station to get filled up. First, check the gas line to make sure it is not blocked or clogged. This can happen when there is insufficient gas supply to the tankless unit or a faulty ignitor coil. Depending on your unit, you may have a 3 inch or 5 inch vent pipe and it is important that the adapter at the top of the unit is the same size as well. GFCI reset ? Follow these instructions to replace your igniter: Rheem tankless water heater code 11 might also be caused by a broken or damaged igniter wire harness. Watching the video will be helpful for you. Contractor's Assistant: How old is your Rheem water heater? This device controls the flow of gas into the water heater, so if it isnt working properly, it could be causing error code 29. First, check to see if theres anything blocking the vents on the unit. Hotwatertalk.com is a participant in the Amazon Services LLC Associates Program and other affiliate advertising programs, designed to provide a means for us to earn fees by linking to the affiliated sites. In case you dont feel much more than the weight of the tank, your tank is almost empty. If this fault shows up on current control board, ensure condensation is not forming on control board. Switch off the unit from the control panel. Then, leave your water heater for 30 seconds in state of disconnected from the power source. I think their techs just read off a list of things to try. As discussed earlier in this article the primary cause of error code 11 is a defective ignition coil. Learn More. Rheem Water Heater Vapor Sensor Keeps Tripping Fixed! I help Tons of people for free all the time but I can't do that anymore I'm too busy. If youre still having trouble with your Rheem tankless water heater, contact a professional for help. Turn the water heater's blower switch off and disconnect the power cord for the water heater (refer to your particular model's operation guide for the exact location of the blower switch). So I bought some pipe insulation for about $6. Rheem Tankless Water Heater Code 11 [Reasons + Solutions]. It is few years old now and the number of power cycles just increased. But I installed it anyway. Wait for the green light on the control pad to blink and press the following buttons in sequence: Left, Right, Left, Left, Right, Left, Right, Right (you will need to perform these actions within 30 seconds of reconnecting the power cord to the water heater in order to be successful). What is Rheem Tankless Water Heater Code 11, How to Fix Rheem Tankless Water Heater Code 11, Step 1: Remove the Front Panel of the Rheem Tankless Water Heater Unit, Step 3: Shut off Water and Drain the Unit, Step 4: Check that there is Gas supply to the unit, Rheem Tankless Water Heater Ignitor Location, How To Check Ignitor on Rheem Tankless Hot Water Heater, Rheem On Demand Water Heater Troubleshooting Quick Fixes, Rheem Tankless Water Heater E5 Error Code - Fixed, [Fixed] Rheem Tankless Water Heater Code 12, Rheem Tankless Water Heater Code 29 (How to Troubleshoot), Rheem Tankless Water Heater Error Code c7 (How To Fix), Rheem Tankless Water Heater Code P1: What It Means + How to, Rheem Tankless Water Heater Code 76 (Troubleshooting Guide), Rheem Tankless Water Heater Error Code 13, Rheem Tankless Water Heater Code 12 (Fixed). Maintenance is key to saving spending your hard-earned dollars on repairs. It may cause a weak flame or no flame at all. The gas supply to the unit may be insufficient. Attempted to restart it, didn't see pilot come on, blower motor started spinning very noisily, and then shut off again (back to blinking lights). Learn what to do, repair, and how to stay safe in this guide. You can look for a replacement online. * All pros listed are independent dealer-owned . Then flash 6 times and then 3 times. Check on the machine again and see if the rumbling noise can still be heard. Simply click here to return to Rheem. Solution: Examine the igniter wire for any damage. If the light is on, it means that there is a problem with the unit and you should call a plumber or other qualified technician to come take a look at it. Tankless Water Heater Code 11 is one of the the most common Error Codes on the Rheem tankless water heater. Defective Igniter Wire Harness. To drain the water from your heater, open the relief valve. Sufficient ventilation or air supply is required to operate the water heater optimally. Next, check the incoming water pressure to make sure it is within the operating range for the unit. Cut a strip about 12 inches long and then cut it width wise in half. The solution is to bleed the gas line. 3. This can happen when there is insufficient gas supply to the tankless unit or a faulty ignitor coil. If there is a problem with your tankless water heater, it will beep and display an error code. Various models may have different minimum gas pressure requirements. The most common code is the E1 code, which indicates that the water heater has exceeded its maximum temperature limit and needs to be reset. The causes of the E5 code appearing on your heater's display include too much water flow, incorrect gas pressure, blocked air intake, clogged exhaust, dirty air filter, lack of airflow in the room . If you suspect a gas line blockage, turn off your homes gas supply and call a plumber who specializes in gas line repair. Heaterfixlab.com is a participant in Google Adsense and Ezoic Ad Network. Yes, cold weather can affect your hot water heater. Redo the entire process if the pilot light goes out. As you can see, it regulates the pressure of the intake of gas. 2. How? Ensure the airflow is not restricted or blocked. Turn on the drain valve to drain the remaining water from the tank. Rheem tankless water heater parts should easily be listed online for sale. Error Code 29 The heat exchanger's outlet temperature is too low. Senses paint fumes gas etc. Install the new ignitor coil in place of the faulty one. If any of you have the same problem, hope this will help. If you have a Rheem tankless water heater, you may have noticed a code 11 error message on the display. Turn on your multi-meter and set it to read resistance or "ohms". This can be checked with a pressure gauge at the inlet to the unit. COPYRIGHT 2023. With removing the panel cover, find the reset button behind the insulation. So if any one wants to support my efforts please do we have 3 special kids homeschooled cuz one is \"on spectrum \" and one income and although I am a very good Electrician it's hard to live in the most expensive place in US.Venmo is @matt-carter-32. Watch Now and hit the like button on the way out. Code 11 means that the ignition system has failed. Whenever he finds the perfect solutions to any issues of heating appliances after doing in-depth research, he loves to share them with his readers. A gas line, on the other hand, can acquire a bad dent or kink that prevents gas from flowing through it. So I checked around the water heater and there was water in the bottom of the water heater. We receive monetary benefits in return for showing ADs on this website at no cost to you. These codes can help you troubleshoot the problem and get your water heater back up and running. E02 This code indicates that the units gas valve is not open. My Water Heater Smells Like Gas - What to Do? Why is my Rheem water heater beeping? This can be caused by scale and sediment. If nothing helps, then an expert would have to replace the control board. Make the switch to sustainable living and harness the power of the sun! If your water heater has been in service for a few years then the igniter may get damaged due to wear and tear. Rheem Tankless Water Heater Error Codes P1 02. Save my name, email, and website in this browser for the next time I comment. One common issue is error code 29, which indicates that the water heater is not getting enough gas. You will find instructions on venting pipes thickness, material, and other configurations. Check the heat exchanger for scale buildup. Looking up top I saw a small leak coming from the blower motor itself. Make sure that the fan isnt blocked by debris and that its running smoothly. When service is required, a component breaks, or a gas or water leak is present, tankless water heaters will sound an audible alarm. To begin, unplug the power cord. Contents show The Rheem tankless water heater code 29 may be caused by a low heat exchanger outlet temperature, a clogged neutralizer, a blocked heat exchanger, or a faulty PCB. * All pros listed are independent dealer-owned . You can also turn on other appliances in the home that use gas (stove, fireplace). Sensor Failure Uncommon fault reserved for manufacturing. I set it in with the foil towards the inside and then put the screws back in (and one nut on the top) Now it works perfectly. How to check if a tank is leaking due to an increased hot water pressure. You may need to clean or replace your vent pipe if it is blocked. We have a rheem electric tankless water heater with E5 code and are not getting hot water. For example- a gas leak. Code 11 occurs when there is an ignition failure on the unit. To inspect the wire harness of your igniter, remove the burner lid. Open the hot water faucet. The below steps will help you reset the tankless water heater. Remove the igniter coil now. Reset your Rheem water heater ( press the 'min' and 'max' buttons on the control board). -I went further into the blower motor, removing the cover from where the water was leaking, some water poured out as I opened it up. Gas Rheem hot water heater (no hot water as of this morning.) ignitor coil, Here are the steps of the process in Detail. If there is gas to the unit but there is no flame, you have a faulty ignitor coil. This fault code is also common on Rinnai and Richmond tankless systems. Then they sent me a new pilot light assembly, which I was sure wouldn't work as the pilot light was working. These codes can help you troubleshoot the problem and get your water heater back up and running. Remove the cap from the regulators very center. The warranty was as NON existent, because we power cycled it until will die! The most common Rheem error codes are: A gas pressure regulator is a piece of equipment on your heater. Clean or replace the flame sensor to fix this problem. Press both the left and right buttons on the control pad at the same time. Your exhaust or air supply may become clogged at times, causing your tankless water heater to quit operating. In fact, his aim is to help his readers to fix the issues with their heating appliances easily.More about us . Remove the screws to expose the internal parts of the unit. If the red light flashes 7 times, understand it's the problem with the gas control valve. I had a slow leak. E02 - This code indicates that the unit's gas valve is not open. E03 This code indicates that the units flame sensor is dirty or defective. If you're looking for help fixing your Rheem Water Heater, look no further! If the wiring shows signs of wear and tear, it needs to be repaired. One of the few downsides of using a tankless system is that when a fault code occurs, there is no way to get any hot water. Manage Settings Ignition Failure can also be the result of low gas pressure on your unit. A Rheem tankless water heater has over 30 potential codes, and the solution will differ depending on the specific make and model of water heater that you have. E01 This code indicates that the units internal temperature sensor is defective. Its about a year old and - Answered by a verified HVAC Technician . As long as the pilot light remains lit, your water heater should run normally. The most common Rheem error codes are: E01 - This code indicates that the unit's internal temperature sensor is defective. All I had to do was to remove the flame rod, remove or the dark carbon deposits, reinstall it and then the unit was back up and running. Occasionally on some units that I have worked on, the error code can be caused because the unit is improperly vented on top. Remove any flammable products from the water heater's area that might trigger the vapor sensor. Rheem Tankless Water Heater Error Code 11 07. Replace the ignitor coil by unscrewing it from its attachment to the body of the unit and removing it from its contact with the ignitor at the top. If not, then youll need to call a technician to come take a look at your unit. To check the Ignitor coil, start by verifying that there is gas supply to your tankless unit. Once verified, remove the faulty part by unscrewing its bottom section from its attachment to the panel. Copyright. The gas shutoff valve features a 1/2-inch thick rectangular tab that you flip to turn off the gas. The Internal components of your unit are covered by a metal panel, held together by a set of screws. The unit is 13 years old. Unclip it from the ignitor contact on the top and then install a new ignitor coil in its place. Thankfully, there are some easy steps you can take to fix this problem and get your Rheem tankless water heater back up and running. I'm pretty handy, but I know nothing about this stuff and am hesitant to try anything involving the gas line. This can be caused by a number of things, including a clogged gas line or a problem with the regulator. Ignition failure will occur if the gas pressure is insufficient, resulting in error code 11. Once confirmed, replace the faulty ignitor coil. The average water heater flood claim is $4,440 1. Another often overlooked issue with error code 11 is that the problem might actually be that the Igniter wire harness may be worn out. Examine the igniter wire for any damage. 1. Ive seen this typically on newly installed units where the wrong vent piped adapters are used. Put everything back in place and see, if the error persists. Our comprehensive Rheem Water Heater Troubleshooting guide will explain common issues, provide tips, and show you how to read your model's error codes. We and our partners use cookies to Store and/or access information on a device. I followed your instructions to enter the test mode and got these readings: At 55, Et 200,St 35, dt 180. When I was replacing the pilot light assembly, I noticed the small strip of insulation behind the front cover of the pilot light assembly was about gone. You may need to replace the gas valve if it is damaged or defective. Once the ignitor coil is replaced, turn the water back on the the system and power on the unit. Thanks 2016 New water heater fail. You will be able to tell that the power source is completely turned off because there will be no air coming out of the exhaust vents on the top of the unit. The valve will have a red handle that controls flow. David is a man who loves doing research and finding out the best solution to any type of heating appliance issues like heaters and fireplaces. To decrease pressure, turn in an anticlockwise direction. Itll be at the end of your gas supply pipe. If not, the issue was really with the scale and sediment. Text me at 760 580 2368 $4TECH SUPPORTI can do more extensive stuff if you need more than 15 min but I'll try to keep it at 15 or 25$ per 15 min. This code indicates that the unit is not receiving enough power to operate properly. Push it in and turn it counterclockwise until the term Pilot or Ignition appears in the On position. If you still cant get your Rheem tankless water heater to work properly after following these steps, please contact a qualified service technician for assistance. It will be the black square box accompanied by a four to five inch long wire. Turn the water heater's gas valve switch to the "OFF" position, wait for a few seconds and then flip the switch to the "ON" position to reset the system. Rheem Water Heater Troubleshooting Guide File Type Author: blogs.post-gazette.com-2023-04-18T00:00:00+00:01 Subject: Rheem Water Heater Troubleshooting Guide File Type Keywords: rheem, water, heater, troubleshooting, guide, file, type Created Date: 4/18/2023 8:02:30 AM Only Rheem Tankless systems that are installed indoors will show an Error Code 13. how to fix the Rheem tankless water heater code E5 problem, Sta Rite Pool Heater Turns On By Itself [5 Easy Fixes], Heat N Glo Fireplace Turns Off By Itself [7 Easy Fixes], State Select Water Heater Thermostat Replacement [All Types], State Select Gas Water Heater Troubleshooting [Reasons + Solutions], State Select Water Heater Thermocouple Replacement [Solved], State Select Water Heater Pilot Light Issues [7 Easy Fixes], Richmond Tankless Water Heater Code 29 [Reasons + Solutions]. Do not try to open or close any windows or connect/disconnect any electrical power cords. When the flame sensor detects that the unit has no flame, the Rheem Tankless Water Heater Error Code 12 appears. Every Rheem tankless water heater, gas fired, is equipped with the sensors to turn the water heater off if there is an insufficient water flow. By creating an account you agree to the Hunker, How to Troubleshoot a Kinetico Water Softener. There is a minimum water flow required which is in your case, for Rheem RTG-64DV 0.40 gpm. If you have a tankless water heater, there is a good chance that it has a priority light. Common household chemicals such as bleach can also trip the safety system as well as unsuccessful burner ignition attempts. Continue with Recommended Cookies. The hot water should begin to run within 15 minutes. Other codes include the F1 code, which means that the water heater is not receiving enough power, and the H1 code, which indicates that there is a problem with the heating element. This flashing is usually accompanied by a high pitched beeping sound. If your Rheem tankless water heater is displaying the P1 code, it means that the unit is not receiving enough power. A professional can figure out the source of a blockage and clean it with special equipment, like a drain auger. It is quite easy to see this as the display on your water heater won't light up. Every model, however, must have a pressure of 10.5 w.c. or 2.6 KP for natural gas and 14 w.c./3.5 kPa for LP gas. Excessive wear and tear may cause damage to the igniter wiring. Now, take out the Pilot Assembly and the Thermophile Wire. Either using gas or electric tankless water heater you will have the same problem unless you provide minimum water flow required. Press and hold the reset button for three seconds, then release it. Clamping pliers or an open-end wrench can also be used. Error Code 14 This signals a problem with ignition failure. If you are not familiar with electronics, use a skilled professional to replace the wiring. It is safe to enlist the help of a professional as earthing can be tricky. I agree with Pat. Find the heater circuit by heading over to the electric panel. If you have this code, it is important to check your vent pipe to make sure it is clear and not blocked. Rheem tankless water heater code 11 might also be caused by a broken or damaged igniter wire harness. Hunker may earn compensation through affiliate links in this story. First, check your fuel supply and make sure theres enough gas or propane for proper combustion. This is the reset button. Can I do my own repairs on my Rheem hot water system or appliance? Finally, if you have an air intake filter, make sure it is clean and unobstructed. Reattach the snow-filled tank and your heater will be good as new. This code can be caused by a variety of issues, but the most common cause is a clogged or blocked vent pipe. If the temperature No, a water heater is not part of an HVAC system. 1: You hear a rumbling noise. Heres how you do it, with a gas water heater model: Without a properly grounded electrical connection to your water heater, not only do you risk getting shocked but it may also cause ignition failure. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. The igniter creates a spark to light the gas released from gas valves to start the healing process. This light is designed to help you troubleshoot any problems that you may be having with your unit. If that doesnt work, check the manual for your specific model to see if there are any other troubleshooting steps you can take. Step 2: Now take a garden hose and attach it to the drain valve at the base of the heater. If you dont meet them, your heater may fail to ignite causing error code 11. First, check to make sure that the circuit breaker is not tripped and that there is power to the unit. Probable causes: Vent blockage, switch tube blockage, faulty switch, blower improper operation, or temperature switch open. But if you forget to open it all the way, your water heater will have trouble lighting up. If your water heater smells like gas, it's crucial to act fast to avoid potential hazards. How can I choose the right hot water system for my home? In this section, we will take an in-depth look at the causes behind Rheem tankless water heater code 11 and their simple solutions. Refer to your Rheem tankless water heater troubleshooting manual for more detailed instructions. Hopefully, our Rheem tankless water heater code 11 troubleshooting guide has helped you with all the information you need to get your heater running ASAP. Rheem tankless water heater code 11 appears when there is an ignition failure. There are a few things that could be causing this problem. Replace the sensor to fix this problem. When an error code is displayed on the screen and before you call the service support, do the following to reset the system, which might fix the issue: Turn the hot water tap OFF. If you have a condensing unit, then: Check your breaker box and reset the breaker if necessary. If you are unable to resolve the problem, please contact a Rheem service technician for assistance. Check your manual that the correct size vent pipe was used. Rheem 50 gal 40 gallon Performance Platinum water heater with Honeywell 24 volt igniter. To see if this is the case, drain the water heater so you can remove scale and sediment from the tank. Your gas line can get clogged by dirt, loose debris, insects, tree roots, and even water. Try keeping up on your heaters maintenance to prevent future issues. Every time when I plan to use hot water for shaving, my Rheem tankless is not working, it shows the error code 15. Excessive wear and tear may cause damage to the igniter wiring. Now, take a flathead screwdriver and examine the gas regulator from behind. A gas shutoff is installed to turn off the gas supply to the water heater. Hold down the reset button inwards until it clicks in place. Thus, error code 11 appears on your Rheem tankless heater. You may need to replace the fan if its damaged. The most common codes include Codes 5, 11, 13, and 29. Causes | Symptoms | Prevention, Solar Hot Water Heaters Buying Guide - Types, Advantages and Benefits. Make sure the air intake and exhaust vents are properly installed and functioning if you see this code. The error code 15 you are talking about is actually not an error. Protect Your Home u0003With Mobile Leak Alerts. In 99% of the units I have worked on this fixes the problem. First, locate the gas valve control knob. This guide to common water heater problems covers gas and electric models from Rheem, Ruud, and other brands. Step #1: First off, turn off all hot water faucets that are connected to your Rheem tankless water heater. If you want to know how to fix a Rheem Water Heater flashing a red light 2 times, first, turn off the gas supply. Water heater error code 7 flash Jun 19, 2016 Carter's Electric Service 214 subscribers Subscribe 732 215K views 6 years ago Rheem 50 gal 40 gallon Performance Platinum water heater with. Generally, Rheem water heaters flicker two light codes- red and blue. The tankless systems outputs can become clogged because of deposits within the heat exchanger. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Read More Propane Heater For Bed BugsContinue, Read More How Much Propane Does A Tankless Water Heater UseContinue, Read More Propane Vs Electric Water HeaterContinue, Read More Top 10 Best 80 Gallon Electric Water Heater (2022 Latest Price)Continue, Read More Top 10 Best 20 Gallon Electric Water Heater For 2022 (Buying Guide)Continue, Read More Best electric tankless water heater for rvContinue. The inlet water pressure may be too low. Reconnect the Molex connector to the bottom of the control pad, reconnect the water heater's power if and turn the blower switch to the "ON" position. power outage? BOY this video sucked but it helped a lot of people lolvia YouTube Capture If all else fails, contact Rheem customer service for assistance. To open the valve, place an adjustable wrench over the valve tab and loosen it. I replaced the pressure sensor but still had the same problem. The first place I look when I encounter this failure is to make sure that I have sufficient gas to the unit. Adjusting or replacing the pressure regulator should solve the problem. Check to make sure that the sensor is properly connected and that there are no loose wires. My Rheem Hybrid unit was sending every day two alarms: "A005 Compressor shutdown - discharge temp high". Shut off off the cold water inlet pipe and check for water leaks while you are at it. Venmo is @matt-carter-327 flash error code reset help.

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