Wondering whats in the DXR-8 box? . The wide lens, which is sold separately, is best for capturing the whole room. But its not a deal-breaker and the Infant Optics DXR-8 makes up for that with other features. Genexus LLC is a San-Fransisco based company that has made its name making safe products for babies. The customer service team will guide you on how to claim the warranty. 40.77.167.239 Toggle navigation. You can bump that up to 10 hours with the screen on standby. I have been a parent since 2011 and have been doing full-time consulting as a baby sleep expert since 2019. It is a really nice baby monitor. Note that some older versions of the Infant Optics DXR-8 camera had issues with their image quality, especially the auto white balance. Finally on 9/15/21, when I was in the hospital, they emailed that they would not replace the unit, but that I could pay $50 for a new unit or unit repair. If you don't mind manually adjusting the camera, the $85 Willcare Video Baby Monitor and the $90 Babysense Video Baby Monitor are both great options with very similar features and lower price points. TWO-WAY-TALK Our two-way talk feature allows you to speak to your baby through the monitor. I appreciated the fact that it came with the second lens so that you could see more of the room or to zoom in more on just a sleeping baby. As a new mom, I felt like I was hardwired to be with her 24/7. However, I would add the option to take pictures and record video. I am Ashley Davis, a mom of three kids and the editor here at Motherhoodhq.com. If a fuzzy audio monitor is not good enough, then you might want to check out this video, audio, and temperature monitoring device. Volume and lighting are adjustable on the view screen. Established in 2011 in San Francisco, C.A., Infant Optics is a brand that specializes in baby monitors. If you have Infant Optics DXR 8 Pro, your warranty is longer (up to 36 months) and you can get a replacement for free. Its very similar to the Infant Optics but comes with better picture quality. When I am not researching or testing the next baby gear hitting the market, youll find me teaching my toddlers a trick or two especially over the last few months with the lockdown. Parents have heaped praises on Infant Optics for replacing units that were out of warranty. the shipping service selected, the seller's shipping history, and other factors. Date First . The image resolution is at 640 pixels by 480 pixels (VGA). Read ourearnings disclaimerto learn more. It can provide color pictures during the day and night vision at night. When you first contact customer care, they may try to guide you on how to fix it but will ultimately tell you how you can claim a warranty to fix the buttons that are not working. This profile has not been claimed by the company. The majority of poor reviews left by customers on Amazon have centered on the fact that this replacement screen does not come with a battery and that it uses a different charger. During this phone call, Ismae engages in a number of unprofessional exchanges. The $130 Panasonic Video Baby Monitor was another non-Wi-Fi option that I considered, but ultimately decided against it because the night vision wasn't very good; I wanted to always have a clear view of Ellie. Enjoy reading our tips and recommendations. The parent monitor comes with digital zoom, so you can always zoom in on your baby if needed. Another fix that has worked for some users is rebooting your Infant Optics to make the purple or pink screen go away. You can reach them by phone or by email and can rest assured that theyll go above and beyond to fix any problem you may have. I hope youll find my guides and reviews helpful as you make your next purchase decision. The further away the WIFI devices are from the monitor, the less interference there is. ACTIVE NOISE REDUCTION TECHNOLOGY Our patent pending Active Noise Reduction (ANR) technology filters out background noises such as fans, heaters, air purifiers, and humidifiers that are commonly heard on your babys monitor as static noise. The picture quality on the display itself is about average with a resolution of 320 pixels by 240 pixels. I love that I can rotate and zoom the camera remotely, and push a button to talk to my baby daughter without going to her room. When I am not researching or testing the next baby gear hitting the market, youll find me teaching my toddlers a trick or two especially over the last few months with the lockdown. The image is crisp and clear, even at night. The transmission signal passes through thinner walls more easily (drywall or sheetrock) and is obstructed by thicker walls (concrete, steel bars in high-rise apartments), etc. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. For me, the most important thing about this monitor is that it doesn't use Wi-Fi. Video playback is displayed in 720P high definition (HD) resolution. Find many great new & used options and get the best deals for Baby Monitor Mount Compatible with Infant Optics DXR-8 and DXR-8 PRO , 15.7 at the best online prices at eBay! I purchased a monitor/camera set and add-on camera ($265 total retail cost) when my first was born thinking it would be good to have 2 cameras for when I had a second child. Unsubscribe easily. The video below shows you how you can change the Summer Infant screen: Babysense video baby monitor has an additional parent unit or replacement monitor that for its V24US brands. The award winning DXR-8 PRO is the new standard for baby monitors as the most advanced non-Wi-Fi baby monitor on the market. We value your privacy. All rights Reserved. Yes, you can turn off the alerts for low battery and the alert for when it is out of range. It does what it is supposed to do though and that's all that matters. I also wish it had a docking system for charging. Be the first one to find this review helpful. (Opens in a new window) $41.39 (List Price $74.99) Nooie Wi-Fi 1080p Baby Monitor With Night Vision Motion. I'm also able to remotely move camera in all directions and two way talk feature so I could talk to baby on my way to them. Can view up to 4 cameras at the same time on the display. Lets start with the most obvious: the Infant Optics DXR-8 comes with interchangeable lenses. I had another brand but I chose this because it was fully loaded with so many great features. Its a standard 2.5 mm focal lens and an aperture of f/2.8. We operate independently from our advertising sales team. I felt like I'm always charging it. Reasoning that this is unlikely in a company so large, I inform her Ill be staying on the line until she transfers me to another supervisor or manager. Disappointingly, there is no pre-recorded lullabies available to play on the Infant Optics DXR-8. You should adjust the volume setting as it may be too low. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Skip to content Baby Monitors DXR-8 PRO DXR-8 Accessories About Its handy for ensuring your babys room is comfortable and might help avoid cases of SIDS, but only if the sensor is accurate. I like how you can view the video and the Smart Sock stats all in one place on the Owlet app. Find many great new & used options and get the best deals for Clip Mount Flexible Stand for Infant Optics DXR-8 and DXR-8 PRO Video Baby at the best online prices at eBay! Far from itmy customer service experience from ********************** ranks among the worst Ive had with any company. PRIVACY POLICY TERMS OF USE Home DXR-8 PRO DXR-8 About Press & Media Giving Back Loyalty Club Contact Support Online Store PRIVACY POLICY TERMS OF USE Trusted by over 1 million satisfied parents. The add-on cameras are exactly identical to the one that comes bundled with the parent unit, so you can swap your lenses however you want. Infant Optics baby monitor is reliable, smooth, easy, user-friendly. Being alerted when the camera is dying or the monitor is losing signal helps you actually relax when the baby is sleeping so you're not just staring at the monitor the whole time. Infantoptics.com attracts a monthly unique visitor traffic 2,166 visitors. Infant Optics tilt, up and down not working If the Infant Optics camera is not turning up or down as it should, the customer support will guide you on a few things you may have to do to troubleshoot it. I did not receive a callback, and followed up via email on 9/13 and 9/14. The Infant Optics DXR-8 was the best non-Wi-Fi option that I found; even though the signal can go in and out sometimes, that seems to be unavoidable in non-Wi-Fi monitors. This also helps save on battery life. Most of the feautures of this products is truly amazing to use but I would like to add other features. The DXR-8 also comes with a built-in room temperature indicator in both Fahrenheit and Celsius. The default lens gives you a good angle thats very similar to what youll find in other baby monitor models. I did some online research and saw many positive reviews. The angle is too wide to give you a good view of your baby sleeping, but its perfect if your child is a little older and you want to keep an eye on them playing in their bedroom, or anywhere else in the house really. She states that I am attempting to blackmail her by asking for a unit replacement. Especially for the high price point. This is a notice that Babysense has put out thats very important IMPORTANT: Two-Parent Units cannot be paired to the same camera/s this unit is only a replacement and should not be purchased as a second/additional parent unit to your existing monitor. INFO@INFANTOPTICS.COM 1-800-291-0195 MON-SUN: 9AM-5PM PST MON-SUN: 9AM-5PM PST INFO@INFANTOPTICS.COM 1-800-291-0195 2023 Infant Optics. The DXR-8 doesnt have all the latest bells and whistles that more recent baby monitors have; however, we still think its one of the best video baby monitors if you dont want a WiFi monitor. For example, Infant Optics warranty is one year but thousands of parents have had their units replaced after the warranty period expired. Its not a big discrepancy, but we would have liked to see better accuracy. If you have any questions, you can reach me at ashley.d@motherhoodhq.com. We particularly appreciate the fact that you can replace the monitors batteries if needed. Infant Optics does not have a smartphone app because they cannot connect to the phone. Dont quote me on this though. I've contacted the customer service. We wrote this article to give you some helpful tips on what you should know when seeking customer care support of Infant Optics. One feature that I haven't used but could be useful is an alarm on the receiver unit. We sometimes randomly lose our internet connection, so if that were to happen in the middle of the night, we would lose our monitor's connect too. BBB reports on known marketplace practices. Baby monitor with temperature sensor: I contacted support and they said they would replace the monitor, but I have to send mine in first. Infant Optics handheld replacement screen uses rectangular Lithium-Ion Batteries similar to those youd use in a digital camera. Excellent Reviews of Infant Optics Support Team, Infant Optics Customer Service Contact: 1(800)-291-0195 and info@infantoptics.com, Key Issues Customer Service Will Troubleshoot, Infant Optics Out of Signal Coverage (5 Options to try), Best Dual-Camera Split Screen baby Monitor, The Best Voice-activated(VOX) Baby Monitor, Motorola Baby Monitor Troubleshooting Sound, Night Vision, Screen, Charging, Connection etc, Bassinets Buying Guide: Selecting the Best Like a Pro, Baby Monitor Companies/Manufacturers & Suppliers, HelloBaby Monitor Review Hellobaby HB65 vs HB66, Start here with all the top baby gear brands in 2022, VTech VM819 Video Baby Monitor (19 hours on a single charge). Most advanced non-Wi-Fi baby monitor is reliable, smooth, easy, user-friendly monitor... Video and the editor here at Motherhoodhq.com that with other features appreciate the that! ) $ 41.39 ( List Price $ 74.99 ) Nooie Wi-Fi 1080p baby monitor with night vision at night the... 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