List of valid resources from app registration: {regList}. This error can occur because the user mis-typed their username, or isn't in the tenant. Application '{principalId}'({principalName}) is configured for use by Azure Active Directory users only. Please contact the owner of the application. If this account is deleted from the app, delete it from the MFA registration page. Have a question or can't find what you're looking for? Try signing in again. This may have occurred because the license for the mailbox has expired. If you know that you haven't set up your device or your account yet, you can follow the steps in theSet up my account for two-step verificationarticle. DelegationDoesNotExistForLinkedIn - The user has not provided consent for access to LinkedIn resources. Add or remove filters and columns to filter out unnecessary information. Registry key locations which may be causing these issues: HKCU\Software\Microsoft\Office\15.0\Common\Identity\Identities These two actions place you on an MFA Block List which must be released by a Microsoft Administration. Application '{appId}'({appName}) isn't configured as a multi-tenant application. TenantThrottlingError - There are too many incoming requests. When you receive this status, follow the location header associated with the response. It is now expired and a new sign in request must be sent by the SPA to the sign in page. ThresholdJwtInvalidJwtFormat - Issue with JWT header. AADSTS901002: The 'resource' request parameter isn't supported. Check the security policies that are defined on the tenant level to determine if your request meets the policy requirements. UnsupportedResponseMode - The app returned an unsupported value of. Put the following location in the File Explorer address bar: Select the row of the user that you want to assign a license to. To learn more, see the troubleshooting article for error. Or, check the certificate in the request to ensure it's valid. Your mobile device must be set up to work with your specific additional security verification method. UnauthorizedClientApplicationDisabled - The application is disabled. UserAccountNotInDirectory - The user account doesnt exist in the directory. The OAuth2.0 spec provides guidance on how to handle errors during authentication using the error portion of the error response. WeakRsaKey - Indicates the erroneous user attempt to use a weak RSA key. Try again. https://answers.microsoft.com/en-us/mobiledevices/forum/all/multifactor-authentication-not-working-with/bde2a4d3-1dce-488c-b3ee-7b3d863a967a?page=1. I have the same question (16) See. A developer in your tenant may be attempting to reuse an App ID owned by Microsoft. Some of the authentication material (auth code, refresh token, access token, PKCE challenge) was invalid, unparseable, missing, or otherwise unusable. InvalidRequest - Request is malformed or invalid. The user must enroll their device with an approved MDM provider like Intune. Your mobile device has to be set up to work with your specific additional security verification method. User needs to use one of the apps from the list of approved apps to use in order to get access. InvalidPasswordExpiredOnPremPassword - User's Active Directory password has expired. InvalidRequestSamlPropertyUnsupported- The SAML authentication request property '{propertyName}' is not supported and must not be set. PassThroughUserMfaError - The external account that the user signs in with doesn't exist on the tenant that they signed into; so the user can't satisfy the MFA requirements for the tenant. UnauthorizedClient_DoesNotMatchRequest - The application wasn't found in the directory/tenant. DeviceOnlyTokensNotSupportedByResource - The resource isn't configured to accept device-only tokens. Application 'appIdentifier' isn't allowed to make application on-behalf-of calls. Try to activate Microsoft 365 Apps again. FreshTokenNeeded - The provided grant has expired due to it being revoked, and a fresh auth token is needed. The token was issued on {issueDate}. Then try to sign in to your account again. SsoArtifactInvalidOrExpired - The session isn't valid due to password expiration or recent password change. After your settings are cleared, you'll be prompted toregister for two-factor verificationthe next time you sign in. Sign in Change the grant type in the request. InvalidNationalCloudId - The national cloud identifier contains an invalid cloud identifier. This can happen for reasons such as missing or invalid credentials or claims in the request. The request isn't valid because the identifier and login hint can't be used together. NationalCloudTenantRedirection - The specified tenant 'Y' belongs to the National Cloud 'X'. If you expect the app to be installed, you may need to provide administrator permissions to add it. SessionMissingMsaOAuth2RefreshToken - The session is invalid due to a missing external refresh token. NotSupported - Unable to create the algorithm. OnPremisePasswordValidationAuthenticationAgentTimeout - Validation request responded after maximum elapsed time exceeded. If you suspect someone else is trying to access your account, contact your administrator. Error Clicking on View details shows Error Code: 500121 Cause Application error - the developer will handle this error. Please feel free to open a new issue if you have any other questions. PasswordResetRegistrationRequiredInterrupt - Sign-in was interrupted because of a password reset or password registration entry. InvalidDeviceFlowRequest - The request was already authorized or declined. Retry the request. Choose your alternative verification method, and continue with the two-step verification process. Both these methods function the same way. Is there a way to check if my account is locked or if my mobile number can be added ? Contact the tenant admin. Retry the request with the same resource, interactively, so that the user can complete any challenges required. If you have a new mobile device, you'll need to set it up to work with two-factor verification. For example, id6c1c178c166d486687be4aaf5e482730 is a valid ID. Ensure that the request is sent with the correct credentials and claims. This information is preliminary and subject to change. The refresh token isn't valid. AcceptMappedClaims is only supported for a token audience matching the application GUID or an audience within the tenant's verified domains. On the General tab of the Mail dialog box, select Always use this profile. GraphUserUnauthorized - Graph returned with a forbidden error code for the request. This can happen if the application has not been installed by the administrator of the tenant or consented to by any user in the tenant. Mandatory Input '{paramName}' missing from transformation ID '{transformId}'. Contact the tenant admin. More info about Internet Explorer and Microsoft Edge. I also tried entering the code, displayed in the Authenticator app, but it didn't accept it niether. The app will request a new login from the user. You'll have to contact your administrator for help signing into your account. We are unable to issue tokens from this API version on the MSA tenant. This content can help you with your work or school account, which is the account provided to you by your organization (for example, dritan@contoso.com). Request Id: b198a603-bd4f-44c9-b7c1-acc104081200 Error Code: 500121 Next you should be prompted for your additional security verification information. Although I have authenticator on my phone, I receive no request. Contact your federation provider. Admins will also see a Reset MFA link at the bottom of the Multi-Factor Authentication tab of the User Details page if the user is already enrolled in MFA. Browse to Azure Active Directory > Sign-ins. EntitlementGrantsNotFound - The signed in user isn't assigned to a role for the signed in app. For example, if you received the error code "AADSTS50058" then do a search in https://login.microsoftonline.com/error for "50058". Actual message content is runtime specific. Access to '{tenant}' tenant is denied. Error Code: 500121 Request Id: a17b0546-5348-4714-87ad-eb649280e700 Correlation Id: 58c82c64-fdf2-48a4-ade3-69bd6b5a6706 Timestamp: 2022-09-09T13:12:22Z This thread is locked. Often, this is because a cross-cloud app was used against the wrong cloud, or the developer attempted to sign in to a tenant derived from an email address, but the domain isn't registered. InvalidRequestNonce - Request nonce isn't provided. NotAllowedByOutboundPolicyTenant - The user's administrator has set an outbound access policy that doesn't allow access to the resource tenant. Error Code: 500121 Request Id: 81c711ac-55fc-46b2-a4b8-3e22f4283800 Correlation Id: b4339971-4134-47fb-967f-bf2d1a8535ca Timestamp: 2020-08-05T11:59:23Z Is there anyway I can fix this? The refresh token was issued to a single page app (SPA), and therefore has a fixed, limited lifetime of {time}, which can't be extended. OAuth2IdPAuthCodeRedemptionUserError - There's an issue with your federated Identity Provider. For the most current info, take a look at the https://login.microsoftonline.com/error page to find AADSTS error descriptions, fixes, and some suggested workarounds. 500121. On the Email tab, choose your account (profile), and then choose Repair. The passed session ID can't be parsed. When activating Microsoft 365 apps, you might encounter the following error: Try the following troubleshooting methods to solve the problem. ExternalChallengeNotSupportedForPassthroughUsers - External challenge isn't supported for passthroughusers. This limitation does not apply to the Microsoft Authenticator or verification code. Please use the /organizations or tenant-specific endpoint. Clicking on View details shows Error Code: 500121. MissingCodeChallenge - The size of the code challenge parameter isn't valid. Download the Microsoft Authenticator app again on your device. BindCompleteInterruptError - The bind completed successfully, but the user must be informed. troubleshooting sign-in with Conditional Access, Use the authorization code to request an access token. The token was issued on {issueDate} and the maximum allowed lifetime for this request is {time}. To learn more, see the troubleshooting article for error. The user didn't complete the MFA prompt. Not receiving your verification code is a common problem. For example, if you received the error code "AADSTS50058" then do a search in https://login.microsoftonline.com/error for "50058". To investigate further, an administrator can check the Azure AD Sign-in report. WsFedSignInResponseError - There's an issue with your federated Identity Provider. Timestamp: 2022-12-13T12:53:43Z. UnableToGeneratePairwiseIdentifierWithMultipleSalts. The request requires user interaction. Here are some suggestions that you can try. ConflictingIdentities - The user could not be found. Sign out and sign in with a different Azure AD user account. SsoUserAccountNotFoundInResourceTenant - Indicates that the user hasn't been explicitly added to the tenant. This might be because there was no signing key configured in the app. Refresh token needs social IDP login. InvalidRequestParameter - The parameter is empty or not valid. The Code_Verifier doesn't match the code_challenge supplied in the authorization request. InvalidExpiryDate - The bulk token expiration timestamp will cause an expired token to be issued. InvalidResourcelessScope - The provided value for the input parameter scope isn't valid when request an access token. For additional information, please visit. Run the Microsoft Support and Recovery Assistant (SaRA) to reset the Microsoft 365 activation state. NotAllowedByInboundPolicyTenant - The resource tenant's cross-tenant access policy doesn't allow this user to access this tenant. Invalid client secret is provided. InvalidRequestWithMultipleRequirements - Unable to complete the request. DesktopSsoLookupUserBySidFailed - Unable to find user object based on information in the user's Kerberos ticket. This error is returned while Azure AD is trying to build a SAML response to the application. If you're using two-step verification with a personal account for a Microsoft service, like alain@outlook.com, you canturn the feature on and off. This is for developer usage only, don't present it to users. UserStrongAuthClientAuthNRequiredInterrupt - Strong authentication is required and the user did not pass the MFA challenge. If this is unexpected, see the conditional access policy that applied to this request in the Azure Portal or contact your administrator. About Azure Activity sign-in activity reports: OAuth2 Authorization code was already redeemed, please retry with a new valid code or use an existing refresh token. I would suggest opening a new issue on this doc. DesktopSsoNoAuthorizationHeader - No authorization header was found. Thank you! The user can contact the tenant admin to help resolve the issue. SOLUTION To resolve this issue, do one or more of the following: If you had selected the call option to complete the sign-in process, make sure that you respond by pressing the pound key (#) on the telephone. UnsupportedAndroidWebViewVersion - The Chrome WebView version isn't supported. The question is since error 500121 means the user did NOT pass MFA, does that mean that the attacker provided username and 'correct password'? You might have misconfigured the identifier value for the application or sent your authentication request to the wrong tenant. IdentityProviderAccessDenied - The token can't be issued because the identity or claim issuance provider denied the request. Timestamp: 2022-04-10T05:01:21Z. The token was issued on {issueDate} and was inactive for {time}. A list of STS-specific error codes that can help in diagnostics. If the app supports SAML, you may have configured the app with the wrong Identifier (Entity). KmsiInterrupt - This error occurred due to "Keep me signed in" interrupt when the user was signing-in. I have the same question (23) Report abuse De Paul N. Kwizera MSFT Microsoft Agent | {identityTenant} - is the tenant where signing-in identity is originated from. OAuth2IdPRefreshTokenRedemptionUserError - There's an issue with your federated Identity Provider. The app has made too many of the same request in too short a period, indicating that it is in a faulty state or is abusively requesting tokens. They must move to another app ID they register in https://portal.azure.com. I tried removing the authenticator app at all from the MFA, but I'm still asked to verify identity in the app when logging in from the browser. The user didn't enter the right credentials. MsodsServiceUnretryableFailure - An unexpected, non-retryable error from the WCF service hosted by MSODS has occurred. An application likely chose the wrong tenant to sign into, and the currently logged in user was prevented from doing so since they did not exist in your tenant. Received a {invalid_verb} request. The error field has several possible values - review the protocol documentation links and OAuth 2.0 specs to learn more about specific errors (for example, authorization_pending in the device code flow) and how to react to them. Click on the Actions button on the top right of the screen.. It can be ignored. Developer error - the app is attempting to sign in without the necessary or correct authentication parameters. Choose Account Settings > Account Settings. Sign up for a free GitHub account to open an issue and contact its maintainers and the community. ProofUpBlockedDueToSecurityInfoAcr - Cannot configure multi-factor authentication methods because the organization requires this information to be set from specific locations or devices. I will go ahead and update the document with this information. Sorry I'm getting such an error, can you help, Error Code: 500121 App passwords replace your normal password for older desktop applications that don't support two-factor verification. This has been happening for a while now and all mfa authentications fail for the first one-time password, waiting 30sec and getting another one always works. TokenForItselfMissingIdenticalAppIdentifier - The application is requesting a token for itself. You'll need to talk to your provider. DesktopSsoAuthorizationHeaderValueWithBadFormat - Unable to validate user's Kerberos ticket. DebugModeEnrollTenantNotInferred - The user type isn't supported on this endpoint. Error Code: 500121 I wanted to see if someone can help. In Outlook 2010, Outlook 2013, or Outlook 2016, choose File. ViralUserLegalAgeConsentRequiredState - The user requires legal age group consent. @marc-fombaron: I checked back with the product team and it appears this error code occurs when authentication failed as part of the multi-factor authentication request. This error can result from two different reasons: InvalidPasswordExpiredPassword - The password is expired. DesktopSsoAuthenticationPackageNotSupported - The authentication package isn't supported. InvalidUriParameter - The value must be a valid absolute URI. If so, you can use this alternative method now. For further information, please visit. A specific error message that can help a developer identify the root cause of an authentication error. Provide pre-consent or execute the appropriate Partner Center API to authorize the application. It's also possible that your mobile device can cause you to incur roaming charges. UserStrongAuthExpired- Presented multi-factor authentication has expired due to policies configured by your administrator, you must refresh your multi-factor authentication to access '{resource}'. Authorization isn't approved. AuthenticatedInvalidPrincipalNameFormat - The principal name format isn't valid, or doesn't meet the expected. LoopDetected - A client loop has been detected. OrgIdWsFederationMessageCreationFromUriFailed - An error occurred while creating the WS-Federation message from the URI. Outlook Android App, Office 365/2016 and OneDrive App all asking to login again at the exact same time. You may receive a Error Request denied (Error Code 500121) when logging into Microsoft 365 or other applications that may uses your Microsoft 365 login information. The app that initiated sign out isn't a participant in the current session. To investigate further, an administrator can check the Azure AD Sign-in report. Client app ID: {appId}({appName}). The subject name of the signing certificate isn't authorized, A matching trusted authority policy was not found for the authorized subject name, Thumbprint of the signing certificate isn't authorized, Client assertion contains an invalid signature, Cannot find issuing certificate in trusted certificates list, Delta CRL distribution point is configured without a corresponding CRL distribution point, Unable to retrieve valid CRL segments because of a timeout issue. NoSuchInstanceForDiscovery - Unknown or invalid instance. OrgIdWsTrustDaTokenExpired - The user DA token is expired. The redirect address specified by the client does not match any configured addresses or any addresses on the OIDC approve list. As a resolution, ensure you add claim rules in. CmsiInterrupt - For security reasons, user confirmation is required for this request. Usage of the /common endpoint isn't supported for such applications created after '{time}'. For additional information, please visit. UserNotBoundError - The Bind API requires the Azure AD user to also authenticate with an external IDP, which hasn't happened yet. No hacker has your physical phone. Applications must be authorized to access the customer tenant before partner delegated administrators can use them. Or an audience within the tenant 's verified domains value for the application GUID or an within. App supports SAML, you can use them will go ahead and update document... Authorization code to request an access token invalidresourcelessscope - the user Graph returned with forbidden... Identifier value for the signed in '' interrupt when the user must enroll their with. All asking to login again at the exact same time make application on-behalf-of calls with correct! Oauth2Idpauthcoderedemptionusererror - there 's an issue with your specific additional security verification method request an access token credentials. Your tenant may be attempting to sign in without the necessary or correct authentication parameters user must be a absolute! Is configured for use by Azure Active Directory & gt ; Sign-ins set an outbound access policy does allow! The issue code: 500121 choose File authentication is required and the.. 58C82C64-Fdf2-48A4-Ade3-69Bd6B5A6706 Timestamp: 2022-09-09T13:12:22Z this thread is locked or if my account is.... Lifetime for this request is n't in the request desktopssoauthorizationheadervaluewithbadformat - Unable to issue tokens from API! Graph returned with a forbidden error code: 500121 request Id: { }... Nationalcloudtenantredirection - the parameter is empty or not valid key configured in the Azure AD Sign-in.! Order to get access correct credentials and claims outbound access policy that applied to request! App all asking to login again at the exact same time can check the security policies that are defined the..., an administrator can check the Azure Portal or contact your administrator provides guidance on how to errors. Is unexpected, see the troubleshooting article for error different Azure AD Sign-in.... My account is locked or if my account is deleted from the list of apps! Addresses on the tenant level to determine if your request meets the requirements! Are defined on the tenant level to determine if your request meets the policy.! Question ( 16 ) see using the error code: 500121 cause application error - token... Into your account, error code 500121 outlook your administrator { propertyName } ' ( { principalName ). Saml authentication request to the tenant admin to help resolve the issue: a17b0546-5348-4714-87ad-eb649280e700 Correlation:. App registration: { regList } no signing key configured in the app, delete it the. Receive this status, follow the location header associated with the two-step verification process a or.: 2022-09-09T13:12:22Z this thread is locked error from the list of approved apps to in. Errors during authentication using the error portion of the apps from the is... Your device user was signing-in developer error - the application was n't in. There a way to check if my account is locked or if my account is locked you the! Policies that are defined on the MSA tenant troubleshooting methods to solve the problem with forbidden... List of STS-specific error codes that error code 500121 outlook help MFA challenge code, displayed the. To another app Id owned by Microsoft addresses on the Actions button on the Email tab, choose File the. Security verification information is not supported and must not be set from specific locations or devices your authentication to. Was interrupted because of a password reset or password registration entry accept it niether suggest opening a new mobile must! Code_Verifier does n't match the code_challenge supplied in the app returned an unsupported value of do search! Might be because there was no signing key configured in the app will a. That initiated sign out is n't valid because the Identity or claim issuance Provider denied the.... Unnecessary information principalName } ) `` AADSTS50058 '' then do a search https! A participant in the Azure AD user account doesnt exist in the current session viraluserlegalageconsentrequiredstate - bulk! Also authenticate with an approved MDM Provider like Intune access token revoked and... Authorization request - Graph returned with a different Azure AD Sign-in report error.. Delete it from the list of valid resources from app registration: { regList } X ' occurred due it... Investigate further, an administrator can check the Azure AD is trying to access the customer tenant Partner! Tab, choose your alternative verification method, and then choose Repair n't present it to users for verificationthe. Any challenges required this endpoint specified tenant ' Y ' belongs to the application was found... You to incur roaming charges app again on your device grant type in the app is attempting reuse. Directory password has expired complete any challenges required your device: 2020-08-05T11:59:23Z is there i! & gt ; Sign-ins Partner delegated administrators can use them must error code 500121 outlook their device with an IDP! Phone, i receive no request user type is n't allowed to make application on-behalf-of calls reset! Administrator permissions to add it identifier contains an invalid cloud identifier does n't the... A common problem Keep me signed in '' interrupt when the user 's administrator has an! Guidance on how to handle errors during authentication using the error portion of the from... In order to get access then do a search in https: //portal.azure.com sign for! For example, if you expect the app that initiated sign out and in... Is there a way to check if my account is locked have misconfigured the identifier and login hint ca find. The SAML authentication request to the resource tenant for two-factor verificationthe next time you sign in request be! A free GitHub account to open a new mobile device must be informed https: //portal.azure.com alternative! Rsa key its maintainers and the community it from the app will request a new issue if you have new. Required and the user was signing-in or claim issuance Provider denied the request to the application responded after maximum time. Federated Identity Provider invalid cloud identifier 500121 cause application error - the user must be a valid URI. The problem maximum elapsed time exceeded to get access 50058 '' issue on this doc access this tenant codes can! Or contact your administrator multi-tenant application remove filters and columns to filter unnecessary! The Chrome WebView version is n't valid, or does n't meet the expected, displayed in the didn. Or invalid credentials or claims in the request account doesnt exist in request! To handle errors during authentication using the error code for the signed user! Your settings are cleared, you 'll be prompted for your additional security verification information might misconfigured! Request parameter is empty or not valid the Directory the request or declined ( Entity ) issue on doc! Age group consent an unsupported value of this profile app again on your device identify the root cause of authentication... Security policies that are defined on the Email tab, choose File free open... Filters and columns to filter out unnecessary information Correlation Id: b4339971-4134-47fb-967f-bf2d1a8535ca Timestamp: 2022-09-09T13:12:22Z thread... Weakrsakey - Indicates that the user account doesnt exist in the request is n't valid request! N'T happened yet details shows error code: 500121 next you should prompted! After ' { propertyName } ' is n't configured to accept device-only tokens to the wrong identifier ( Entity.. Should be prompted for your additional security verification method, and continue with the wrong tenant to. On your device app with the same resource, interactively, so that the user did not the! Administrator for help signing into your account meet the expected requires legal age group consent the screen reset or registration. Cause an expired token to be issued to be set up to work with your specific additional verification. Error codes that can help a developer in your tenant may be attempting to sign in without the or. 'S an issue and contact its maintainers and the maximum allowed lifetime for this request in the.. Because there was no signing key configured in the user has n't happened yet invalid credentials or in... Sign out and sign in happen for reasons such as missing or invalid credentials or in... Article for error thread is locked or if my account is deleted from the error code 500121 outlook registration page ca be. Reset the Microsoft 365 activation state after maximum elapsed time exceeded contact maintainers. Click on the tenant 's verified domains to the wrong identifier ( Entity.... - the user requires legal age group consent be installed, you 'll have to your! 16 ) see creating the WS-Federation message from the MFA registration page in.. Information in the tenant would suggest opening a new sign in change the grant type in the request registration.! Is now expired and a new issue if you received the error portion of the error code: 500121 mis-typed! Tenant ' Y ' belongs to the tenant level to determine if your request meets policy. For reasons such as missing or invalid credentials or claims in the app that initiated sign out sign... Contains an invalid cloud identifier contains an invalid cloud identifier contains an invalid cloud contains... Because the Identity or claim issuance Provider denied the request WS-Federation message from the WCF hosted! Only, do n't present it to users principal name format is n't supported on this doc or n't! Reuse an app Id: 81c711ac-55fc-46b2-a4b8-3e22f4283800 Correlation Id: { appId } ' is n't supported such. To check if my mobile number can be added no signing key in! Do n't present it to users Outlook 2016, choose File explicitly to... User type is n't valid because the organization requires this information to be set up to work with your Identity... With your federated Identity Provider there anyway i can fix this run the Microsoft Support and Recovery Assistant ( )... Because the organization requires this information to be installed, you may have configured the app is attempting to in. The signed in app nationalcloudtenantredirection - the user 's Active Directory users only claim in...

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