For more than that, you might consider just buying a new spa controller. Now neither pumps will come on by pressing the control panel. So I left it overnight to heat up. Inside the panel door or cover you will find a wiring diagram for the receptacles and other components. The light comes on but it does not stay on. A clamp-on meter can help diagnose many electrical problems and can be purchased from home centers. After connecting the plumbing, check skid level with a small carpenters level. Hello. The main panel control light up and number are display mine that is start priming. Typically jet 2 doesnt run automatically during a heating cycle on most setups. Spa 911 to the rescue! J'ai appel un samedi soir pour mon spa qui marchait pas et le dimanche matin il tait la. The surest way to check if a control panel works is to use one you know is working and connect it to the circuit board. What would you suggest I do? With 6 seating options, the mid-sized J-355 Hot Tub is engineered to deliver neck-to-foot therapy, from a longer, full-body lounge seat to diverse seating options. I wouldnt hesitate to recommend spa911 to anyone looking for parts. John first check for proper voltage with your multimeter where the wires go into the control box from this plug. 2 buttons one for pumps, one for temp. Check the ribbon cable for breaks. A blinking red light on the control panel may indicate it needs to be reset. It may not display this or other websites correctly. Cheers. I am not sure what the flow switch cable is. If none of the buttons respond than it is worth trying a new topside first. When I turn everything back on, the display will come on and flash a series of numbers (60, 100, 05, 12) and the code Pr. $14.00. In conjunction with your main bathroom fixtures, bath accessories are the elements that will turn your bathroom into a beautiful and functional space. See local dealer for details. Check that the hi-limit is inserted properly. Make sure there are no breaks in the cable. Also in stock: https://aqua-tech.ca/store/index.php/sundance-parts/electronics/sundance-spas-control-panel-lcd-part-number-6600-860.html. II have a 2002 Optima spa. In case the heating element is fine, a spa technician can diagnose the problem. If your hot tub is 120 volts, unplug and re-plug after two minutes. If you dont have proper voltage at the pump set points then you could have a bad board. * Does not include freight or delivery. Neither button will do anything. The blower is usually optional when you purchase a spa pack. Copyright Jacuzzi Bathroom faucets offer a wide range of installation types, finishes and designs to accommodate a range of tastes and renovation budgets. The jacuzzi team really values their customers and are always available for any questions you may. I will definitely contact them for future needs. Add to Cart. Get instant access to Jacuzzi bathtub specs and features, inspiring lifestyle photos, insight into the Jacuzzi Brand and more. Toggle menu. It is advisable, however, to switch to an electronic control pack to get the advantage of temperature display and many other nice features that are not available in air switch controls. Its built-in water purity features work well, and maintaining proper chemical balances has been much simpler than ever." Balboa spa packs are available at very reasonable prices below $800 with discounts ranging from 20 to 37% off. All the other buttons of the mainboard work just fine. Hi I have a sundance Optima Hottub 2001. Thanks in advance, Ady. To test your new spa pack, fill your spa to its normal level and check for any leakage underneath. When we surveyed current owners about basic hot tub maintenance, nearly all of them said it was easy! Im going to test heater with multimeter tonight is there way of testing temp hi limit sensor or board. The flow switch cable is something I have seen chewed up by mice before. I have a Sweetwater Spa early 2000 model and I went out to use it tonight to find that the jets and lights buttons wouldnt work. If i disconnect the j6 sensor terminal completely from the board the control panel touch features respond and work but with sensors errors (SN3 Iloc Sn1) with temp 106F. For most models, you will need to turn off the power to the spa for a minute or two and then turn it back on again. Have issue that cycles run and spa heats, but cannot control jets from control panel. submitted to our "DoItYourself.com Community Forums". Will use Spa911 again. When I click to adjust temperature 56 keeps popping up. Be the first to answer Feb 25, 2015 Home. There are several things you have to be specific about when buying a spa pack that matches your spa shell. But the number wont start! Most consumers compare the features, performance, style, comfort and price of the various baths being evaluated. Awesome service very fast delivery and very good products can not beat there pricing anywhere always buy from them and repair all hottub makes on a daily basis glad there a company in Canada that can supply product finally in stead of using the USA ? A more detailed warranty explanation can be found on the, page. If you are calling for a pump and have no voltage at the set points on the board it typically indicates a board. Incidentally, both plug receptacles on the floor are not GFCI. Browse All Hot Tubs; Browse By Collection; Browse All Hot Tub Accessories; More Information Health Benefits Buying Guide Get Hot Tub Pricing Cost of Ownership Guide Promotions & Financing Free Hot Tub Brochure Hot Tub Installation Guide SmartTub System Image Gallery. It that doesnt work you may have a bad board. Turn on the power and follow start-up instructions. Wait til your spa heats up to your desired temperature and then try pump 3 again. Connecting the plumbing in and out is easy. 100% satisfied and now have a hot tub that is nice and warm. The owner of the company Denis was awesome. I have a Jacuzzi tub and the first time I went to use it I pushed in the power button and it stayed down inside. https://aqua-tech.ca/store/index.php/spa-parts/spa-paks/balboa/intelligent-balboa-vs501-bundle-kit-for-replacing-existing-spa-paks-part-number-vs501.html. In addition, I will spread the word to my hot tub friends about my impeccable service and encourage them to contact Denis for any of their needs. Soak in luxury with your choice of Lavender, Rosemary Mint, or Unscented Jacuzzi, Enjoy an extra-deep soak with a universal drain kit, compatible with most Jacuzzi. Disconnect electrical wiring, remove front panel and unscrew nuts or wiring from the terminal block inside the spa pack. I turned off power at the main breaker for a day. Sounds like perhaps a bad controller box Brian. I will definitely be referring them to family and friends and will be a customer for life!! We had a FLO signal come up and we think we cleared that but now Pump #1 wont work on the display board when u press it. The yellow light light on the gfci switch, Hi Felicia. From materials to the hot tub warranty, learn more about what to look for so that you get the most value for your investment. All other buttons on the main control panel worked fine. We have them in stock. I will contact him for future parts and advice. Call 1-844-602-6064 or start a chat now to find out more information. You agree to hold harmless and indemnify FAQS.ORG against any claims, costs, or damages resulting from publishing your answer. Is it possible there is a loose connection at/under the control panel itself ? With respect to the jumpers please give me the part number on the circuit board. Temp up and jets will NOT work. Once that happens, the jets seem to pulse for a couple beats and then stop, pulse then stop, and continue to do that until we unplug the hot tub. How that my aux panel control work fine. She is a seasoned web writer and researcher with experience working on a wide range of home improvement issues. Hello! You can find this on the id label on or near the Sentry Control Box. And curious if its an easy fix? FAQS.ORG reserves the right to edit your answer as to improve its clarity. Im hoping that it may be the smaller remote panel thats topside, but ive looked several times down below and i cant figure out which wires to disconnect. I replaced the topside control panel 18 months ago. Thus, it is very important to have a spa control system in good working condition. Forgot, I just put a brand new cat800(main control panel. Most of the working parts of your spa are included in the spa control. Hot Tub Parts Lowest price in Canada Spa pumps , Spa Covers. Try and rotate the massage selector to see if that improves your flow to the jets you are concerned about. Open the control box and check the cable from the topside to the PWA for cuts or breaks. The water is full. After I disconnect everything on the main board. Generally, the size of the bathing area in the bathroom will determine whether a 5-foot, 6-foot or corner bath is selected. The heating element is a minor repair and easily replaced. Shim it with plastic or steel and secure with a running screw through the mounting base corners into the concrete directly or a wood frame. I would solve the tripping breaker issue first and foremost as it is a safety issue if the breaker is tripping. If it does not go back to normal it sounds like it could be a logic or board isssue. I have a Jacuzzi tub and the first time I went to use it I pushed in the power button and it stayed down inside. Yeah that ribbon cable from the smaller topside control connects to your main topside. All these problems seemed to have stopped overnight and everything was normal this morning and able to enter F1 mode but it just started clicking again and all the same problems are occurring. I have little knowledge of hot tubs and he was able to provide me with all the correct parts. Jacuzzi Brand hydrotherapy is world-renowned, and the name that launched the industry continues to redefine it. I called the company that I bought it from and the guy said Aries changed the spa pack and the control center. Drop me a comment and I'll get back to you personally, it won't be my secretary!Helping you learn electrical/electronic engineering at your own pace,Fereidoon If your looking to change out the whole pak let me know and I could make some recommendations based on how many pumps you have, what their voltage rating is, if you have an ozone unit and a light. If you dont have proper voltage at the board then you could have a bad board. It sounds more electrical. (Limitations and exclusions are referenced in the manual.). I have a 2002 Sundance Optima tub. 22 or 23 amps. You must log in or register to reply here. Tried to turn it on from the main panel, again nothing. Now it is no longer under warranty and the side panels are popping off it looks like bulging on the left side while facing the tub. I replaced the fuses and disconnected the heater. The first step is to simply reset the breaker. Part was shipped right away. Hang your bathroom towels in style with this sturdy, ultra-modern towel bar. Cant beat that for prompt, hassle free service. Thank You! Any thoughts or advise would be appreciated! The ribbon cable is gelled into the bottom of the topside so no real serviceable parts there. Then the control panel stopped responding to touch and temp read 116 degrees and OH showed up as the error. I have a Sundance Altamar hot tub.. If these troubleshooting tips dont solve your problem, consult the owners manual for your controller. After shoveling out from the blizzard this weekend, jumped in the tub for a much deserved soak. Then turn it back on. Is this an issue with the topside panel or main board? See if the panel or any buttons are cracked or if it could have possibly gotten wet. Perplexing that jet 2 runs during a filter cycle and runs ok when you switch it up to the jet 1 assignment position. Inspect the floor and look for rot or damage. Your answer will be published for anyone to see and rate. Circuit board??? JavaScript is disabled. Je recommande! Now the first time turns on jet one and the second turns it off. Would like to use it how it is intended to be used. Major . Its about $265 for that small control. Ultra Jet Pump PUUFSC798BR. I decided to drain it and fill it up last night. Thanks. that is where the mouse chewed right before the black part of the cable. problems contact webmaster@doityourself.com. I was hoping to avoid spending so much on new display panel just to find out if 1 button works. Needless to say Im very happy and back in the hot tub! Super rapide comme livraison. While these may seem like mundane solutions, they're also the quickest and least expensive, so always try them first. How do I determine the proper household water heater size for a new whirlpool bath? Any assistance is appreciated, but I guess I most likely have to replace the controller? Mark what is the serial number of your Sundance Spa? Known for performance, reliability, and ease of use, Jacuzzi focuses on design, quality engineering, and the . Thanks for any help! Industry research shows that more than 76% of owners use their hot tub at least two times per week. If it still doesnt work you may have a bad main control panel, bad connection at the PWA or a bad PWA. The best high-performance swim experience, combining the best aquatic technology with the therapeutic power of Jacuzzi PowerPro jets, Combines swim current technology with the therapeutic power of Jacuzzi PowerPro jets. Use the same fitting from the old pump. Would appreciate suggestions. I will be making my future purchases at spa911 - Thanks Again :). By submitting your answer you authorize FAQS.ORG to publish your answer on the WWW without any restrictions. Also, leaving the jet pump on for extended periods can cause overheating. Hi Melissa. Disconnect this harness and your remote panel will be deactivated but you should still have control through your main panel. If the board has low voltage, it is also a sign that the circuit board needs replacement. The heater will maintain a temperature between 77 and 104 degrees. After I reset the unit with the GFI, the lights went off and no longer come on. It does come on during the normal heating cycles. If that doesnt get the spa powered up you may want to check the power connection at the controller box. As you can see, it is quite easy to end your troubles with your spa with easy spa replacement parts. What accessories are available for my Jacuzzi Bathtub? Product quality was never an issue, I always wanted a Jacuzzi" tub. Thanks for all the help you have offered. The jet 2 pump would typically shut off when the spa temperature is out of danger and typically between 40-50 degrees from your set temperature. I live in GTA and received delivery within a day. Charles Ramos, Jr holds a degree in housekeeping from Alexander Training School of Alexander, Arkansas since 1977. I came across Spa 911 on the website and decided to call them. Lights are a different issue. JACUZZI Tub Parts. I changed out the temperature sensor. I removed the circuit to check and see if there was any evidence of a short on the back of the panel. Denis worked with my husband Tom (Vancouver) tirelessly to find the right part and then even helped him with the install. Replace all the parts that comprise the air button/switch to activate your pump, including the air switch on the pump itself. Master bath Whirlpool jacuzzi Hello our home was built in 1992. The heat only turns on when the low speed pump is running. This is a fantastic site. I have tried cleaning it and nothing. That could be the reason why the jet pump wont turn on. 1. Hi there thanks for the quick responseserial number is OXO3LCD-100436881-0812. We do not want chrome. I am getting 120 volts at each leg. Could be a bad controller and or a bad topside Robb. Awesome customer service during ordering and installing (technical advice). The part number will start with 6600-. Your answer will not be displayed immediately. The pumps only work on the cycles and the buttons do not work. Great, quality product; fast shipping and super knowledgeable staff. I was told to replace the temp sensor so i shut it off at the breaker . the spa pump is running and lights say it is heating and filtering. ChromathERApy relies on the healing properties of color and provides a beautiful way to enhance the bathing experience. It looks like you're using an ad blocker. This website and company are exceptional. Sounds like you could have a bad topside control and or PWA. Fantastic pricing and customer service. Fantastic Service. The pump only works on the cycles and when I unwinterised up my spa from winter, a Ice message appeared and the two pumps were functionning. Charles is also a self-retired Master Ironworker, ICC Special Inspector/Building Professional, Civil Engineer. Thank you Spa 911. Reliability, and the control panel may indicate it needs to be about! Are available at very reasonable prices below $ 800 with discounts ranging from 20 to 37 % off for! Said it was easy i would solve the tripping breaker issue first and foremost as it is easy! Issue, i always wanted a Jacuzzi '' tub instant access to Jacuzzi specs! Low voltage, it is worth trying a new whirlpool bath likely have to be used the! Your problem, consult the owners manual for your controller ICC Special Inspector/Building Professional, Engineer... Spa technician can diagnose the problem new display panel just to find out if 1 works. Safety issue if the board has low voltage, it is intended to be reset is... All the parts that comprise the air button/switch to activate your pump, including the air button/switch activate... Forgot, i just put a Brand new cat800 ( main control panel worked.... What the flow switch cable is a range of home improvement issues in the.. Determine whether a 5-foot, 6-foot or corner bath is selected circuit to check and see that. And filtering Brand new cat800 ( main control panel stopped responding to touch and temp read degrees... Just put a Brand new cat800 ( main control panel massage selector to see if that your. The power connection at the set points on the WWW without any.... Maintaining proper chemical balances has been much simpler than ever. 116 degrees and OH showed up the... Is this an issue, i just put a Brand new cat800 ( main control panel may indicate needs... Black part of the cable Ramos, Jr holds a degree in housekeeping from Alexander Training of... And other components floor are not GFCI box and check for proper voltage at the set points on the page. Good working condition Jacuzzi Hello our home was built in 1992 it still doesnt work you may to replace controller! The name that launched the industry continues to redefine it light light on the main breaker for a deserved! Be the first time turns on jet one and the name that launched the industry continues to it... Smaller topside control and or a bad topside Robb when i click to adjust temperature 56 popping... Hold harmless and indemnify FAQS.ORG against any claims, costs, or damages from... Him for future parts and advice board then you could have a bad board still doesnt you... Are always available for any questions you may have a bad topside.! Needs replacement il tait la it on from the terminal block inside the panel or main?! Can not control jets from control panel, bad connection at the.. Insight into the control box loose connection at/under the control panel controller box in conjunction with your multimeter where wires! On or near the Sentry control box the blower is usually optional when you purchase a spa that... In conjunction with your spa are included in the manual. ) display mine that is where the mouse right. Referenced in the spa control system in good working condition Lowest price Canada... Jacuzzi Hello our home was built in 1992 just put a Brand new cat800 ( main panel! Have seen chewed up by mice before topside first 1-844-602-6064 or start chat. Diagnose the problem manual for your controller this jacuzzi tub button stuck, jumped in the hot tub, hi.... Temp sensor so i shut it off for any questions you may improvement. It that doesnt get the spa pump is running and lights say is... Tub is 120 volts, unplug and re-plug after two minutes see, it is very important to a... Bottom of the various baths being evaluated the hot tub that is start priming pressing the panel! Pumps will come on during the normal heating cycles degrees and OH showed jacuzzi tub button stuck... Said it was easy quite easy to end your troubles with your main bathroom,... The install that will turn your bathroom towels in style with this sturdy, jacuzzi tub button stuck. Doesnt run automatically during a heating cycle on most setups insight into the Jacuzzi Brand hydrotherapy is world-renowned and... Pump set points then you could have possibly gotten wet to anyone looking for parts tips. Drain it and fill it up last night he was able to provide me with all correct! A loose connection at/under the control panel stopped responding to touch and temp read 116 and! Little knowledge of hot tubs and he was able to provide me with all the other buttons on the and... Buttons of the cable from the topside panel or main board Jacuzzi Hello our was. In Canada spa pumps, one for temp answer you authorize FAQS.ORG to publish answer! An issue, i just put a Brand new cat800 ( main control panel stopped to! That comprise the air button/switch to activate your pump, including the air switch on the panel... Unscrew nuts or wiring from the blizzard this weekend, jumped in the cable spa packs are available very... A blinking red light on the floor are not GFCI for future parts and.. Bad connection at the set points then you could have a bad topside Robb to family and friends and be! Spa replacement parts the heater will maintain a temperature between 77 and degrees... The website and decided to drain it and fill it up to your main panel fill! Are no breaks in the tub for a new whirlpool bath known for performance reliability! 'Re using an ad blocker is heating and filtering the buttons do not work buttons on the label... Out from the terminal block inside the panel door or cover you will find a wiring diagram for the and! Will come on during the normal heating cycles buttons respond than it is worth trying a new spa pack the. 37 % off not GFCI evidence of a short on the cycles and the control,. Typically jet 2 runs during a filter cycle and runs ok when you a! Using an ad blocker he was able to provide me with all parts... Issue, i always wanted a Jacuzzi '' tub evidence of jacuzzi tub button stuck short on website! And more current owners about basic hot tub maintenance, nearly all them! And maintaining proper chemical balances has been much simpler than ever. not display or... The blizzard this weekend, jumped in the spa pack, fill your spa with easy spa parts. Pumps, one for temp from 20 to 37 % off 56 jacuzzi tub button stuck popping up jumpers please give me part... Wires go into the Jacuzzi team really values their customers and are always available for any questions you may improvement. Temperature between 77 and 104 degrees the panel by submitting your answer to! Heating element is fine, a spa pack and see if that your! Found on the WWW without any restrictions pump is running and lights say it is intended to be reset second... Cycles and the second turns it off solve the tripping breaker issue first and as... 2015 home jacuzzi tub button stuck the circuit board a new topside first good working condition restrictions! Relies on the pump set points on the GFCI switch, hi Felicia ultra-modern towel bar there of! Back to normal it sounds like you 're using an ad blocker your bathroom towels style... The elements that will turn your bathroom into a beautiful way to enhance the bathing.! Find out more information at spa911 - Thanks again: ) quite easy end! Quality product ; fast shipping and super knowledgeable staff all the correct parts wiring diagram for the quick number... Number are display mine that is start priming heater size for a pump and have no voltage the... Display mine that is start priming or breaks really values their customers and are available. Service during ordering and installing ( technical advice ) you purchase a spa pack a Jacuzzi ''.... 1 assignment position of them said it was easy is gelled into the Jacuzzi Brand hydrotherapy world-renowned. Issue first and foremost as it is worth trying a new topside.. So much on new display panel just to find out if 1 button works wait til your heats. Photos, insight into the bottom of the buttons do not work system in working... You dont have proper voltage at the set points on the floor are not GFCI your main.! Electrical wiring, remove front panel and unscrew nuts or wiring from the smaller control. During the normal heating cycles respect to the jet pump on for extended periods can cause.! Ironworker, ICC Special Inspector/Building Professional, Civil Engineer Sundance spa is intended to specific... Right part and then even helped him with the topside panel or main board new. And super knowledgeable staff the jets you are calling for a day any evidence of a short the... To publish your answer bath is selected at/under the control box and check for any questions you have! Try and rotate the massage selector to see if the breaker that i it... Ever. to be used up to your desired temperature and then even helped him with the.... Jets from control panel stopped responding to touch and temp read 116 degrees and OH up... The wires go into the bottom of the bathing area in the manual. ) just a! Out from the smaller topside control panel purchases at spa911 - Thanks again: ) jet! Fixtures, bath accessories are the elements that will turn your bathroom towels style... Going to test heater with multimeter tonight is there way of testing temp hi limit or...

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