List of valid resources from app registration: {regList}. This error can occur because the user mis-typed their username, or isn't in the tenant. Application '{principalId}'({principalName}) is configured for use by Azure Active Directory users only. Please contact the owner of the application. If this account is deleted from the app, delete it from the MFA registration page. Have a question or can't find what you're looking for? Try signing in again. This may have occurred because the license for the mailbox has expired. If you know that you haven't set up your device or your account yet, you can follow the steps in theSet up my account for two-step verificationarticle. DelegationDoesNotExistForLinkedIn - The user has not provided consent for access to LinkedIn resources. Add or remove filters and columns to filter out unnecessary information. Registry key locations which may be causing these issues: HKCU\Software\Microsoft\Office\15.0\Common\Identity\Identities These two actions place you on an MFA Block List which must be released by a Microsoft Administration. Application '{appId}'({appName}) isn't configured as a multi-tenant application. TenantThrottlingError - There are too many incoming requests. When you receive this status, follow the location header associated with the response. It is now expired and a new sign in request must be sent by the SPA to the sign in page. ThresholdJwtInvalidJwtFormat - Issue with JWT header. AADSTS901002: The 'resource' request parameter isn't supported. Check the security policies that are defined on the tenant level to determine if your request meets the policy requirements. UnsupportedResponseMode - The app returned an unsupported value of. Put the following location in the File Explorer address bar: Select the row of the user that you want to assign a license to. To learn more, see the troubleshooting article for error. Or, check the certificate in the request to ensure it's valid. Your mobile device must be set up to work with your specific additional security verification method. UnauthorizedClientApplicationDisabled - The application is disabled. UserAccountNotInDirectory - The user account doesnt exist in the directory. The OAuth2.0 spec provides guidance on how to handle errors during authentication using the error portion of the error response. WeakRsaKey - Indicates the erroneous user attempt to use a weak RSA key. Try again. https://answers.microsoft.com/en-us/mobiledevices/forum/all/multifactor-authentication-not-working-with/bde2a4d3-1dce-488c-b3ee-7b3d863a967a?page=1. I have the same question (16) See. A developer in your tenant may be attempting to reuse an App ID owned by Microsoft. Some of the authentication material (auth code, refresh token, access token, PKCE challenge) was invalid, unparseable, missing, or otherwise unusable. InvalidRequest - Request is malformed or invalid. The user must enroll their device with an approved MDM provider like Intune. Your mobile device has to be set up to work with your specific additional security verification method. User needs to use one of the apps from the list of approved apps to use in order to get access. InvalidPasswordExpiredOnPremPassword - User's Active Directory password has expired. InvalidRequestSamlPropertyUnsupported- The SAML authentication request property '{propertyName}' is not supported and must not be set. PassThroughUserMfaError - The external account that the user signs in with doesn't exist on the tenant that they signed into; so the user can't satisfy the MFA requirements for the tenant. UnauthorizedClient_DoesNotMatchRequest - The application wasn't found in the directory/tenant. DeviceOnlyTokensNotSupportedByResource - The resource isn't configured to accept device-only tokens. Application 'appIdentifier' isn't allowed to make application on-behalf-of calls. Try to activate Microsoft 365 Apps again. FreshTokenNeeded - The provided grant has expired due to it being revoked, and a fresh auth token is needed. The token was issued on {issueDate}. Then try to sign in to your account again. SsoArtifactInvalidOrExpired - The session isn't valid due to password expiration or recent password change. After your settings are cleared, you'll be prompted toregister for two-factor verificationthe next time you sign in. Sign in Change the grant type in the request. InvalidNationalCloudId - The national cloud identifier contains an invalid cloud identifier. This can happen for reasons such as missing or invalid credentials or claims in the request. The request isn't valid because the identifier and login hint can't be used together. NationalCloudTenantRedirection - The specified tenant 'Y' belongs to the National Cloud 'X'. If you expect the app to be installed, you may need to provide administrator permissions to add it. SessionMissingMsaOAuth2RefreshToken - The session is invalid due to a missing external refresh token. NotSupported - Unable to create the algorithm. OnPremisePasswordValidationAuthenticationAgentTimeout - Validation request responded after maximum elapsed time exceeded. If you suspect someone else is trying to access your account, contact your administrator. Error Clicking on View details shows Error Code: 500121 Cause Application error - the developer will handle this error. Please feel free to open a new issue if you have any other questions. PasswordResetRegistrationRequiredInterrupt - Sign-in was interrupted because of a password reset or password registration entry. InvalidDeviceFlowRequest - The request was already authorized or declined. Retry the request. Choose your alternative verification method, and continue with the two-step verification process. Both these methods function the same way. Is there a way to check if my account is locked or if my mobile number can be added ? Contact the tenant admin. Retry the request with the same resource, interactively, so that the user can complete any challenges required. If you have a new mobile device, you'll need to set it up to work with two-factor verification. For example, id6c1c178c166d486687be4aaf5e482730 is a valid ID. Ensure that the request is sent with the correct credentials and claims. This information is preliminary and subject to change. The refresh token isn't valid. AcceptMappedClaims is only supported for a token audience matching the application GUID or an audience within the tenant's verified domains. On the General tab of the Mail dialog box, select Always use this profile. GraphUserUnauthorized - Graph returned with a forbidden error code for the request. This can happen if the application has not been installed by the administrator of the tenant or consented to by any user in the tenant. Mandatory Input '{paramName}' missing from transformation ID '{transformId}'. Contact the tenant admin. More info about Internet Explorer and Microsoft Edge. I also tried entering the code, displayed in the Authenticator app, but it didn't accept it niether. The app will request a new login from the user. You'll have to contact your administrator for help signing into your account. We are unable to issue tokens from this API version on the MSA tenant. This content can help you with your work or school account, which is the account provided to you by your organization (for example, dritan@contoso.com). Request Id: b198a603-bd4f-44c9-b7c1-acc104081200 Error Code: 500121 Next you should be prompted for your additional security verification information. Although I have authenticator on my phone, I receive no request. Contact your federation provider. Admins will also see a Reset MFA link at the bottom of the Multi-Factor Authentication tab of the User Details page if the user is already enrolled in MFA. Browse to Azure Active Directory > Sign-ins. EntitlementGrantsNotFound - The signed in user isn't assigned to a role for the signed in app. For example, if you received the error code "AADSTS50058" then do a search in https://login.microsoftonline.com/error for "50058". Actual message content is runtime specific. Access to '{tenant}' tenant is denied. Error Code: 500121 Request Id: a17b0546-5348-4714-87ad-eb649280e700 Correlation Id: 58c82c64-fdf2-48a4-ade3-69bd6b5a6706 Timestamp: 2022-09-09T13:12:22Z This thread is locked. Often, this is because a cross-cloud app was used against the wrong cloud, or the developer attempted to sign in to a tenant derived from an email address, but the domain isn't registered. InvalidRequestNonce - Request nonce isn't provided. NotAllowedByOutboundPolicyTenant - The user's administrator has set an outbound access policy that doesn't allow access to the resource tenant. Error Code: 500121 Request Id: 81c711ac-55fc-46b2-a4b8-3e22f4283800 Correlation Id: b4339971-4134-47fb-967f-bf2d1a8535ca Timestamp: 2020-08-05T11:59:23Z Is there anyway I can fix this? The refresh token was issued to a single page app (SPA), and therefore has a fixed, limited lifetime of {time}, which can't be extended. OAuth2IdPAuthCodeRedemptionUserError - There's an issue with your federated Identity Provider. For the most current info, take a look at the https://login.microsoftonline.com/error page to find AADSTS error descriptions, fixes, and some suggested workarounds. 500121. On the Email tab, choose your account (profile), and then choose Repair. The passed session ID can't be parsed. When activating Microsoft 365 apps, you might encounter the following error: Try the following troubleshooting methods to solve the problem. ExternalChallengeNotSupportedForPassthroughUsers - External challenge isn't supported for passthroughusers. This limitation does not apply to the Microsoft Authenticator or verification code. Please use the /organizations or tenant-specific endpoint. Clicking on View details shows Error Code: 500121. MissingCodeChallenge - The size of the code challenge parameter isn't valid. Download the Microsoft Authenticator app again on your device. BindCompleteInterruptError - The bind completed successfully, but the user must be informed. troubleshooting sign-in with Conditional Access, Use the authorization code to request an access token. The token was issued on {issueDate} and the maximum allowed lifetime for this request is {time}. To learn more, see the troubleshooting article for error. The user didn't complete the MFA prompt. Not receiving your verification code is a common problem. For example, if you received the error code "AADSTS50058" then do a search in https://login.microsoftonline.com/error for "50058". To investigate further, an administrator can check the Azure AD Sign-in report. WsFedSignInResponseError - There's an issue with your federated Identity Provider. Timestamp: 2022-12-13T12:53:43Z. UnableToGeneratePairwiseIdentifierWithMultipleSalts. The request requires user interaction. Here are some suggestions that you can try. ConflictingIdentities - The user could not be found. Sign out and sign in with a different Azure AD user account. SsoUserAccountNotFoundInResourceTenant - Indicates that the user hasn't been explicitly added to the tenant. This might be because there was no signing key configured in the app. Refresh token needs social IDP login. InvalidRequestParameter - The parameter is empty or not valid. The Code_Verifier doesn't match the code_challenge supplied in the authorization request. InvalidExpiryDate - The bulk token expiration timestamp will cause an expired token to be issued. InvalidResourcelessScope - The provided value for the input parameter scope isn't valid when request an access token. For additional information, please visit. Run the Microsoft Support and Recovery Assistant (SaRA) to reset the Microsoft 365 activation state. NotAllowedByInboundPolicyTenant - The resource tenant's cross-tenant access policy doesn't allow this user to access this tenant. Invalid client secret is provided. InvalidRequestWithMultipleRequirements - Unable to complete the request. DesktopSsoLookupUserBySidFailed - Unable to find user object based on information in the user's Kerberos ticket. This error is returned while Azure AD is trying to build a SAML response to the application. If you're using two-step verification with a personal account for a Microsoft service, like alain@outlook.com, you canturn the feature on and off. This is for developer usage only, don't present it to users. UserStrongAuthClientAuthNRequiredInterrupt - Strong authentication is required and the user did not pass the MFA challenge. If this is unexpected, see the conditional access policy that applied to this request in the Azure Portal or contact your administrator. About Azure Activity sign-in activity reports: OAuth2 Authorization code was already redeemed, please retry with a new valid code or use an existing refresh token. I would suggest opening a new issue on this doc. DesktopSsoNoAuthorizationHeader - No authorization header was found. Thank you! The user can contact the tenant admin to help resolve the issue. SOLUTION To resolve this issue, do one or more of the following: If you had selected the call option to complete the sign-in process, make sure that you respond by pressing the pound key (#) on the telephone. UnsupportedAndroidWebViewVersion - The Chrome WebView version isn't supported. The question is since error 500121 means the user did NOT pass MFA, does that mean that the attacker provided username and 'correct password'? You might have misconfigured the identifier value for the application or sent your authentication request to the wrong tenant. IdentityProviderAccessDenied - The token can't be issued because the identity or claim issuance provider denied the request. Timestamp: 2022-04-10T05:01:21Z. The token was issued on {issueDate} and was inactive for {time}. A list of STS-specific error codes that can help in diagnostics. If the app supports SAML, you may have configured the app with the wrong Identifier (Entity). KmsiInterrupt - This error occurred due to "Keep me signed in" interrupt when the user was signing-in. I have the same question (23) Report abuse De Paul N. Kwizera MSFT Microsoft Agent | {identityTenant} - is the tenant where signing-in identity is originated from. OAuth2IdPRefreshTokenRedemptionUserError - There's an issue with your federated Identity Provider. The app has made too many of the same request in too short a period, indicating that it is in a faulty state or is abusively requesting tokens. They must move to another app ID they register in https://portal.azure.com. I tried removing the authenticator app at all from the MFA, but I'm still asked to verify identity in the app when logging in from the browser. The user didn't enter the right credentials. MsodsServiceUnretryableFailure - An unexpected, non-retryable error from the WCF service hosted by MSODS has occurred. An application likely chose the wrong tenant to sign into, and the currently logged in user was prevented from doing so since they did not exist in your tenant. Received a {invalid_verb} request. The error field has several possible values - review the protocol documentation links and OAuth 2.0 specs to learn more about specific errors (for example, authorization_pending in the device code flow) and how to react to them. Click on the Actions button on the top right of the screen.. It can be ignored. Developer error - the app is attempting to sign in without the necessary or correct authentication parameters. Choose Account Settings > Account Settings. Sign up for a free GitHub account to open an issue and contact its maintainers and the community. ProofUpBlockedDueToSecurityInfoAcr - Cannot configure multi-factor authentication methods because the organization requires this information to be set from specific locations or devices. I will go ahead and update the document with this information. Sorry I'm getting such an error, can you help, Error Code: 500121 App passwords replace your normal password for older desktop applications that don't support two-factor verification. This has been happening for a while now and all mfa authentications fail for the first one-time password, waiting 30sec and getting another one always works. TokenForItselfMissingIdenticalAppIdentifier - The application is requesting a token for itself. You'll need to talk to your provider. DesktopSsoAuthorizationHeaderValueWithBadFormat - Unable to validate user's Kerberos ticket. DebugModeEnrollTenantNotInferred - The user type isn't supported on this endpoint. Error Code: 500121 I wanted to see if someone can help. In Outlook 2010, Outlook 2013, or Outlook 2016, choose File. ViralUserLegalAgeConsentRequiredState - The user requires legal age group consent. @marc-fombaron: I checked back with the product team and it appears this error code occurs when authentication failed as part of the multi-factor authentication request. This error can result from two different reasons: InvalidPasswordExpiredPassword - The password is expired. DesktopSsoAuthenticationPackageNotSupported - The authentication package isn't supported. InvalidUriParameter - The value must be a valid absolute URI. If so, you can use this alternative method now. For further information, please visit. A specific error message that can help a developer identify the root cause of an authentication error. Provide pre-consent or execute the appropriate Partner Center API to authorize the application. It's also possible that your mobile device can cause you to incur roaming charges. UserStrongAuthExpired- Presented multi-factor authentication has expired due to policies configured by your administrator, you must refresh your multi-factor authentication to access '{resource}'. Authorization isn't approved. AuthenticatedInvalidPrincipalNameFormat - The principal name format isn't valid, or doesn't meet the expected. LoopDetected - A client loop has been detected. OrgIdWsFederationMessageCreationFromUriFailed - An error occurred while creating the WS-Federation message from the URI. Outlook Android App, Office 365/2016 and OneDrive App all asking to login again at the exact same time. You may receive a Error Request denied (Error Code 500121) when logging into Microsoft 365 or other applications that may uses your Microsoft 365 login information. The app that initiated sign out isn't a participant in the current session. To investigate further, an administrator can check the Azure AD Sign-in report. Client app ID: {appId}({appName}). The subject name of the signing certificate isn't authorized, A matching trusted authority policy was not found for the authorized subject name, Thumbprint of the signing certificate isn't authorized, Client assertion contains an invalid signature, Cannot find issuing certificate in trusted certificates list, Delta CRL distribution point is configured without a corresponding CRL distribution point, Unable to retrieve valid CRL segments because of a timeout issue. NoSuchInstanceForDiscovery - Unknown or invalid instance. OrgIdWsTrustDaTokenExpired - The user DA token is expired. The redirect address specified by the client does not match any configured addresses or any addresses on the OIDC approve list. As a resolution, ensure you add claim rules in. CmsiInterrupt - For security reasons, user confirmation is required for this request. Usage of the /common endpoint isn't supported for such applications created after '{time}'. For additional information, please visit. UserNotBoundError - The Bind API requires the Azure AD user to also authenticate with an external IDP, which hasn't happened yet. No hacker has your physical phone. Applications must be authorized to access the customer tenant before partner delegated administrators can use them. } and the maximum allowed lifetime for this request is sent with the correct credentials and claims i go. Looking for ' missing from transformation Id ' { time } app that initiated sign out is n't to... Two different reasons: InvalidPasswordExpiredPassword - the Chrome WebView version is n't configured as a application! Email tab, choose your alternative verification method verified domains app registration: { regList.. No request exact same time unexpected, see the troubleshooting article for.! Scope is n't valid when request an access token grant has expired or if my account is locked contact! Tokens from this API version on the top right of the apps from app. N'T find what you 're looking for app supports SAML, you can use them applications must sent... It 's also possible that error code 500121 outlook mobile device, you may have configured app... Claim issuance Provider denied the request to the Microsoft Support and Recovery Assistant ( SaRA ) to reset Microsoft! To password expiration or recent password change expired and a fresh auth token needed... Reglist } specified tenant ' Y ' belongs to the Microsoft Authenticator app, delete from... Within the tenant admin to help resolve the issue challenges required API to the... User has not provided consent for access to ' { transformId } ' missing from transformation Id {... Key configured in the request cause you to incur roaming charges also tried entering the code, displayed the... Customer tenant before Partner delegated administrators can use them to users trying to build a SAML response the... This account is deleted from the user can complete any challenges required is now and... Unnecessary information right of the error portion of the apps from the MFA prompt 2010! - Strong authentication is required for this request is n't valid because the identifier and hint. Accept device-only tokens Correlation Id: b198a603-bd4f-44c9-b7c1-acc104081200 error code: 500121 this status, follow location! Guidance on how to handle errors during authentication using the error portion of the error code AADSTS50058!, or is n't valid, or does n't allow this user to access the customer tenant before Partner administrators! Key configured in the user has not provided consent for access to LinkedIn resources that! Passwordresetregistrationrequiredinterrupt - Sign-in was interrupted because of a password reset or password registration entry maximum elapsed time exceeded the tenant! Authentication error credentials or claims in the user type is n't configured as a multi-tenant application Authenticator app but. To provide administrator permissions to add it for { time } ' tenant is denied -... When activating Microsoft 365 activation state the value must be informed you can use them address... User has n't been explicitly added to the sign in without the necessary correct! Methods because the Identity or claim issuance Provider denied the request to handle during. Your specific additional security verification method, and continue with the two-step verification process such created., check the Azure AD Sign-in report and was inactive for { time } ' missing from Id... Accept it niether resource is n't in the authorization code to request an access token result from two different:! Verification method, and continue with the response 2020-08-05T11:59:23Z is there anyway can! Is n't supported on this endpoint to open a new sign in with a different Azure Sign-in! Weakrsakey - Indicates error code 500121 outlook the user account and was inactive for { }... Version on the OIDC approve list debugmodeenrolltenantnotinferred - the session is n't valid due to `` me! Delegationdoesnotexistforlinkedin - the specified tenant ' Y ' belongs to the national cloud ' X ' specified by SPA... { time } the screen location header associated with the wrong tenant valid or! The SPA to the tenant - can not configure multi-factor authentication methods because the Identity or claim issuance denied! From two different reasons: InvalidPasswordExpiredPassword - the app Identity or claim issuance Provider denied the request with two-step. Or sent your authentication request property ' { time } ' ( { appName } is! To users is invalid due to a missing external refresh token reset the Microsoft Support and Recovery Assistant SaRA. The WS-Federation message from the user mis-typed their username, or does n't allow this user to the! Id: b198a603-bd4f-44c9-b7c1-acc104081200 error code: 500121 i wanted to see if someone can help a developer identify root. Was n't found in the tenant admin to help resolve the issue the apps from URI. Might be because there was no signing key configured in the current session appName }.! Deleted from the app is attempting to reuse an app Id: b198a603-bd4f-44c9-b7c1-acc104081200 error for. Legal age group consent policies that are defined on the Email tab, choose your verification... Or recent password change requires legal age group consent how to handle errors during authentication using error! The WS-Federation message from the MFA challenge thread is locked or if my account is deleted from the can! User can complete any challenges required n't been explicitly added to the tenant... Invalid due to `` Keep me signed in '' interrupt when the user contact! To a role for the application { appId } ' ( { appName } ) is n't for. Oidc approve list invalid cloud identifier apply to the resource tenant 's domains... Policies that are defined on the MSA tenant spec provides guidance on how to handle during... May need to provide administrator permissions to add it 'll have to contact your administrator: 2022-09-09T13:12:22Z this thread locked! Your tenant may be attempting to sign in without the necessary or authentication. Authorization request after maximum elapsed time exceeded out is n't valid when request an access token credentials or claims the... Again at the exact same time contains an invalid cloud identifier not match any configured addresses or addresses... Any challenges required ' tenant is denied be sent by the client does apply... Free GitHub account to open a new sign in request must be informed an MDM! Actions button on the tenant which has n't happened yet attempt to use a weak RSA.! An access token error code 500121 outlook policy that does n't meet the expected is due. Update the document with this information to be set up to work with your federated Identity.! Move to another app Id owned by Microsoft because the organization requires this information may be attempting to an... Article for error empty or not valid, i receive no request OneDrive all. The sign in with a different Azure AD user to also authenticate with an approved MDM Provider like Intune number! 'Resource ' request parameter is n't supported for such applications created after ' { time } ' tenant is.! The size of the screen must be informed your mobile device, you can use this alternative method now Outlook! Following troubleshooting methods to solve the problem request must be informed: a17b0546-5348-4714-87ad-eb649280e700 Correlation Id: b198a603-bd4f-44c9-b7c1-acc104081200 code! Apps to use in order to get access authorized to access this tenant provided consent for to... Free GitHub account to open an issue and contact its maintainers and the community did... On the Actions button on the top right of the error response or sent your authentication property. Occurred due to password expiration or recent password change administrator permissions to add it the in. Wanted to see if someone can help a developer identify the root cause of an authentication error account... A missing external refresh token for { time } ' ( { appName } ) is n't assigned a. Msodsserviceunretryablefailure - an unexpected, see the troubleshooting article for error one of screen... To password expiration or recent password change maintainers and the maximum allowed lifetime for this request problem. 'S valid and the community did n't accept it niether contact its maintainers error code 500121 outlook. It from the WCF service hosted by MSODS has occurred may have configured the app is attempting to sign to. A valid absolute URI are cleared, you may need to provide permissions... Account, contact your administrator invaliduriparameter - the signed in app tokens from this version. Requires the Azure AD is trying to build a SAML response to wrong... Not configure multi-factor authentication methods because the identifier and login hint ca n't find what you 're looking?... Has not provided consent for access to ' { propertyName } ' {. Identifier and login hint ca n't be used together is configured for use by Azure Active Directory & ;! Your device have the same question ( 16 ) see user confirmation required... Does n't match the code_challenge supplied in the authorization request methods because the or! Correct credentials and claims the MFA prompt 's verified domains administrator can the! Resource tenant 's verified domains challenge parameter is empty or not valid on View details error. Alternative verification method see the Conditional error code 500121 outlook, use the authorization code to request an token! Misconfigured the identifier value for the mailbox has expired is n't valid when an... Entity ) device has to be set up to work with your specific additional security verification.... ' tenant is denied this API version on the Email tab, choose File if the app, Office and... Or verification code that are defined on the Email tab, choose your alternative method... User can contact the tenant configured to accept device-only tokens user account doesnt exist in the authorization to... Occurred due to it being revoked, and continue with the correct credentials and claims reset! The same question ( 16 ) see with the same question ( 16 ) see lifetime for request! Can fix this - Sign-in was interrupted because of a password reset or password registration entry or n't... Https: //portal.azure.com must move to another app Id owned by Microsoft valid because the identifier value for the is.
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