We mentioned this to our attendant. First, let's talk about the dress code. Server was non-existent and manager had to be flagged down for refills after we asked for them upon dinner food service. over a year ago Answer 10 answers Reviewed this restaurant ecestafe Genoa, Italy 4 Votes Proper dress shoes and business attire or tennis and business casual / casual is recommended. I had to leave my table to find a manager as I couldnt get anyones attention. Unfortunately, the main course, a 32-ounce tomahawk steak, was also a letdown. We began with a shrimp cocktail with beautiful large shrimp and an addicting side sauce. The food was good but we wont be back because of the lack of service. San Francisco; Thousand Oaks . We had a really wonderful dinner. We originally were seated in their main dining room, very busy table with wait staff zooming by, very loud music we couldnt even hear each other. We have been to Mastros before in other states and this one was by far the worst! San Francisco, CA 94102 (415) 363-9539. Food was brought out by assistant waiter and was very tasty. First of all, not sure what was up with the crowd yesterday but it wasnt the usual high end clientele. No wonder he made no effort to be nice. My favorite place we keep going and going .. no other steak house I love. Expensive white wine was not put in a cooler Music did not match with the restaurant (Britney Spears, Backstreet Boys, One direction..) We went to celebrate our anniversary. The barman, Joseph, was excellent. Fri, Sat 17:0022:00, https://www.mastrosrestaurants.com/Locations/CA/San-Francisco/. Great service and food! Its nice that they take the dress code seriously. People in hoodies, trainers and hats all over the place. The food was not nearly as good as I my past experiences. Our server, Jason was exceptional! Mashed potatoes and asparagus were very boring creamed corn needed more salt. Its the best cocktail so far! If you're looking for a stellar steak while staying in downtown San Francisco, look no further. Reviews can only be made by diners who have eaten at this restaurant. Embarrassing.More, Hadnt heard about this chain before. Steaks were undercooked, basically raw. Service was very good and all in all, we thoroughly enjoyed ourselves. Contact us for a complete catering menu and additional information. The ambiance of the restaurant was off as well they had like American Idol karaoke singers it didnt match with the city view. Our 6:45 pm reservation turned into 7:30. We definitely enjoyed our evening out celebrating our friends birthday. Highly recommended GREAT WAITER PEDRO & MANAGER SOUP WAS ON THE WARM NOT HOT SIDE . I'll be back, I just have to be careful on what I am ordering. I have to say it was a little bland .. like eating your table in the middle of a TJ Maxx store but on the second floor the noise sounded like a high school graduation party mashed with a Beyonc concert , so we were in the best place this particular evening , in our opinion . Otherwise every dish and every drink top notch! The food was decent but steaks lacked flavor. We had an excellent entree and main was an excellent steak, cooked to perfection. Also, if there are notes about a birthday reservation maybe inform guest that they cannot bring a cake? Some of the best steak in San Francisco! We came to celebrate a birthday, which I put into the reservation. The porterhouse, dessert and even down to the bread was amazing. A wonderful evening last night at Mastros in San Francisco. I was scared when I had seen the bill! We couldn't really taste the garlic in the garlic mashed potatoes, but they were still delicious. The only issue we came across was the delay in service. It was a great decision! I should not need to ask to have something removed from our bill if there was an obvious miscommunication. A bit pricey but worth the experience. Our 6:45 pm reservation turned into 7:30. My partner and i had such an anazing time. Explore menu, see photos and read 3807 reviews: "The food was amazing as usual, but our waitress was a little bit off tonight, and so was the service with the staff that supported her. I told the waiter not to bring me another meal. For Private Dining Inquiries, please contact Lindsey George-Reyes at Lindsey.gr@ldry.com Location 3000 NE 32nd Ave, Fort Lauderdale, FL 33308 Neighborhood Lauderdale Beach Cross street I would recommend this spot to anyone looking for a romantic night out. Who brings their kids to a fancy restaurant let alone in the bar area?! She was very pleasant and apologetic. OpenTable is part of Booking Holdings, the world leader in online travel and related services. I was there for my husbands BD. Food and service were impeccable. The food never disappoints and the drinks are always a hit. Excellent cocktails. Tell me why we got sat on the 3rd floor close to the kitchen. While it's pricey, it's worth every penny. In the end.. for a $500 meal on our 33rd anniversary, awkwardness should be none existent. We do not allow beachwear, gym attire including sweatpants, sweatshirts or hoodies. And, of course, cocktails and wine. It is located at 246 N. Canon Dr. (bet. Needless to say we will not be returning. Our service was excellent, food was great but no valet service. I was also excited to bring him there for his birthday because they use to always give a butter cake as a Happy Birthday dessert. Photos of Mastro's Steakhouse address location 633 Anton Blvd, Costa Mesa, CA 92626 (714) 546-7405 mastrosrestaurants.com COMMENTS Tell as about what you wore Awesome place, with excellent food and service. Mastros is the absolute best . To top it off, my mother in law said she will not be coming back. Check had several errors. Excellent service, great food, nice ambiance. Dress Code; About Us; Order Online; Reservations; Toggle Navigation. (415) 363-9539, SUN - THU: 5:00 PM - 9:00 PMFRI - SAT: 5:00 PM - 10:00 PM, Live Music is Back!Sunday - Saturday: 6:00 PM - 10:00 PM. InterContinental (IHG) Hotels in Costa Mesa. My salad was large enough to feed four, and a single glass of wine was equivalent to 1/3 of a bottle. The steaks were amazing .. best of the big 3 chains on this trip hand down . Thank you for your great service! The food and drinks were delicious, but we couldnt help but chuckle over some of the song choices by the live entertainer that night. Do Not Sell or Share My Personal Information. Our waiter David, had amazing customer service and answered every question that we had. Finally we were there celebrating my sisters 2/26/23 bday the Warm Butter Cake is a must have and try the Key Lime Pie if youre into it. A truly unparalleled dining experience. The experience was ok. On level 2 , this appeared to be live music , party floor and level 3 was more of the restaurant we had hoped for , and we were put on a table there .. You can order delivery directly from Mastro's Steakhouse - San Francisco using the Order Online button. Food and ambience is excellent. Entertainment was just right for the ambience. Ambiance is great, live music and service is excellent. And lobster mac and cheese which was really rich and lacked a whole lot of its main ingredient. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. You can order delivery directly from Mastro's Steakhouse - San Francisco using the Order Online button. Sitting close to kitchen service door distracted. We walked over from the St Francis and then went to the Theater after. I sat at the bar. Finally we were there celebrating my sisters 2/26/23 bday the Warm Butter Cake is a must have and try the Key Lime Pie if youre into it. grand here. But the only I have to say is that the prices jumped up incredibly! We had an issue (personal problem) & everyone went above and beyond. In the evening I would wear a collared shirt just to blend in, but pretty sure you would get served in a T-shirt without issue. All done. Consequently, the boys arrived wearing button-up shirts and slacks, expecting an upscale atmosphere. This particular location appears to be 3 floors .. you check in at a reception desk in what looks like an office building . Mastro`s looks forward to hearing from you. Enjoyed our visit, the people front the front to the servers were great, Enjoyed the ribeye wagu ,corn and broccoli thank you all, This restaurant is overrated. Almost felt like a bar rather than fine dining establishment. Consequently, the boys arrived wearing button-up shirts and slacks, expecting an upscale . Amazing place with great food and friendly professional staff. Btw, if there is not free refills on strawberry lemonademaybe not fill the glass all the way so people can actually enjoy their drink? It was like thug night or something. So bring your credit card and make sure it's got a fairly high limit. Mastro's collection of sophisticated, classic Steakhouses and Ocean Club seafood locations are recognized for their combination of world-class service, highly acclaimed cuisine, and live entertainment in an elegant yet energetic atmosphere. Impeccable! Can't wait to go back! This inconsistency further detracted from the experience. No shorts or T-shirts. The food was incredible and so was the service. Will go here again. They moved us no problem upstairs to their covered rooftop which was much better and a smaller table ( just a bit chilly up there) Check in was so complicated and took forever. Banquet, Bar/Lounge, Counter Seating, Dancing, Entertainment, Full Bar, Patio/Outdoor Dining, Private Room, Takeout, Wheelchair Access, Wine. Morton's enforces a business attire or smart casual dress code. Obviously there was some miscommunication. I guess ok since we did eat the oysters. Not knowing anything about it, we decided to give it a try. Its our favorite place to dine. The experience was ok. San Francisco, California 0 Votes This is Malibu, so there are no real dress codes. Music too loud. As a steakhouse aficionado, I was excited to take my son and his friend to Maestro's for their 15th birthday celebration. My nephew literally took 2 sips and it was gone. Book now at Mastro's Steakhouse - Palm Desert in Palm Desert, CA. My husband talked to the manager and he was very nice and offered to take the gratuity off but at that point we were done and wanted to leave. Its become a favorite place for special celebrations. Conversation was challenging. I walked around with a cake for show lol. to celebrate a birthday or special event. We came to celebrate a birthday, which I put into the reservation. Good selection of appetizers and huge bar with any cocktail or wine your heart desires. The aged bone in ribeye is to be desired. The experience was totally amazing! Anyway, we went to Mortons last month for our anniversary and I have to say, we enjoyed the food and ambiance much more there then our experience at Mastros last night. Needless to say we will not be returning. Incredible place! Cl ifton & Dayton Ways) in Beverly Hills, CA 90209. Sides are huge so listento the servers when they give you advice about how much you might need!More, Food was excellent service friendly but limited reception in a very small area people stuck together no masks except us At other similar restaurants they come and clean the table removing the bread crumbs etc this didnt happen. The service was excellent but the food was mediocre and overpriced. Note: your question will be posted publicly on the Questions & Answers page. If you're looking for a stellar steak while staying in downtown San Francisco, look no further. Live music was great! Maestro's Steakhouse: High Expectations, Underwhelming Experience Consensus on drink fav was definitely their signature margarita and of course for me the espresso martini was awesome. Mastro's is a collection of sophisticated, classic Steakhouses and Ocean Club Seafood locations, a World-class service, with highly acclaimed cuisine and live entertainment in the US . Decent steak and soupy lobster mashed potatoes. Maestro's Steakhouse: High Expectations, Underwhelming Experience My daughter had a great time for her birthday. I do not like salt. Our attendant asked would we like Oysters Rockefeller to which I replied, Raw Oysters please. It was my mother in laws 80th birthday and I called ahead for a request. Server was non-existent and manager had to be flagged down for refills after we asked for them upon dinner food service. Check in: took ages and the lady on the check in seemed overwhelmed. GREAT WAITER PEDRO & MANAGER SOUP WAS ON THE WARM NOT HOT SIDE . The boys each ordered lobster bisque which arrived in a size suitable for an entire meal. Live music was incredible. If the issue is the pricing then people need to understand that for delicious food and a great service the price is very appropriate. Staff could not of been better, just were underwhelmed with the filet mignon we had. We mentioned this to our attendant. If it was about the money, would I dine at Maestro's? Will go here again. We went to our FAVORITE steakhouse Mastros for my sweethearts birthday and dinner and the service was awesome! A Lunar New Year food tour of 5 North American cities. San Francisco's Presidio national park is a highlight, offering stunning views of the Bay and Golden Gate Bridge, places to eat, and nature trails. These massive portions seemed excessive and unnecessary. Mastro's Steakhouse - San Francisco also offers delivery in partnership with Postmates and Uber Eats. Amazing experience as always. Overall the dining experience went really well. If the issue is the pricing then people need to understand that for delicious food and a great service the price is very appropriate. First time coming here with my boyfriend and we had a great time. Thats it! The service and steak are very good here. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. Its our favorite place to dine. We ordered oysters and Crispy Garlic Sashimi. San Francisco shines during the holidays with a 60-foot tree, light shows, and plenty of spots for cozy eating and drinking. Maestro's website emphasizes a strict dress code. The Wine Director and our server were amazing! Love the cocktails!!!! We had a memorable time. With average food quality, and excessive portions, the experience did not match the premium prices. Mastro's Steakhouse. The porterhouse, dessert and even down to the bread was amazing. To our surprise, we found other diners dressed in sports attire and provocative outfits, completely contradicting the restaurant's stated standards. Taste, execution and presentation is far excellent! Mastro's Steakhouse - San Francisco also offers takeout which you can order by calling the restaurant at (415) 363-9539. Super slow and disinterested. Love the location. I spoke to 2 different people separate days and reminded them about the request. Almost felt like a bar rather than fine dining establishment. Incredible place! Wonderful evening celebrating my husbands birthday food was delicious per usual and there was a live band! Lexi was all about making it right for us and brought us another serving. Continuous improvement and company growth. Fostering lasting relationships with vendors, business associates, and communities where we do business. With its reputation for fine dining, I expected the restaurant to deliver an exceptional experience. Cuisines Steak, Steakhouse, Seafood Hours of operation Daily 12:00 pm-10:00 pm Phone number (408) 538-4183 Website https://www.mastrosrestaurants.com/ Payment options AMEX, Diners Club, Discover, MasterCard Dress code Business Casual Location 1855 Stevens Creek Blvd suite 1860, Santa Clara, CA 95050 Neighborhood Santa Clara Parking details None Service was very bad. We had a reservation but were made to wait 30 minutes after the reservation for a table. But not ok for a business of this caliber. I was scared when I had seen the bill! The food was incredible and so was the service. Noise was unbearable, to much salt on the fries. The Bone-In Ribeye 22oz was aged to perfection tender and a hefty portion (3servings), other favs without listing everything we shared sauted asparagus the best ever, roasted Brussels sprouts delicious, and Lobster Bisque top tier. Nice room, excellent service, but very loud music. The aged bone in ribeye is to be desired. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Everything else was great though. Shrimp Cocktail was excellent and steaks great. The portions were overwhelming. We ordered oysters and Crispy Garlic Sashimi. Probably wont return to this location. The ambience felt like a cheap bar. Mastro's Steakhouse - San Francisco also offers takeout which you can order by calling the restaurant at (415) 363-9539. . The service was stellar, attentive, polite and the live music they had off to the side was perfect ambience for a celebratory night. We went to celebrate our anniversary. I'll be back, I just have to be careful on what I am ordering. Amazing service throughout the entire experience from the safety host to Management they all made sure that our experience was nothing less than absolutely enjoyable. I highly recommend Mastro's and Brandon. Clear . 6,088 were here. From Peking duck in Mexico City to dumplings to rice cakes in Philadelphia. 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