Just here to add to the very long list of people with the same issue being ignored by Google support. They "escalated" my case to the engineering team for advice. Restart loops being one of them. To change the hot word, go to the device and. To get the most out of Google Home, choose your Help Center: U.S. Help Center, U.K Help Center, Canada Help Center, Australia Help Center. 1. 1. I was in the kitchen, so I'm not sure how that happened. Any idea? Now it should respond to your voice commands. Touch and hold your device's tile. On the resultant screen, tap on the menu button in the top right corner. Touch and hold your device's tile. Do try out all the fixes mentioned above before enlisting expert help. Create an account to follow your favorite communities and start taking part in conversations. Is your device toggled on mute but still responding to commands? I have also mentioned another fix that involves removing the mic switch altogether from the device. 0. r/macbookrepair. Upgrade your lifestyleDigital Trends helps readers keep tabs on the fast-paced world of tech with all the latest news, fun product reviews, insightful editorials, and one-of-a-kind sneak peeks. Up to last week (Aug 22) the speaker would play the sounds for 60 mins. Please help me figure out why the speaker will not stay on overnight and is changing the podcast without the podcast timing out. Archived post. I then slid the switch back and forth a few times to let the spray work in. Im here to plus one on the mic on off stuff, Its a google home mini and ive never used the mic switch in 3 years. Leave. Does anyone know what has changed? But it never actually plays for 8 hours when I have cast a song from my phone to the nest mini. You can view cameras (here, in a grid), but that's it. Hey! Continue to hold for about 10 seconds more, until a sound confirms that the device is resetting. Open the Google Home app. This reveals the base of the Google Home Mini. Millionth time for this. Better to stay away from third-party accessories unless they are certified by Google. Saved me time. Select a topic below for detailed settings instructions. Original story (published on September 06, 2022) follows: Routines are one of the best features of Google Assistant. In order to do a power cycle or hardware reboot on your Google Home Mini, just follow the steps below: This completes the power cycle or hardware reboot for the Google Home Mini. 06:58 PM Thanks for reaching out. Tap Settings > Device information. If it doesn't work out, then consider investing in a newer generation Google Nest Mini as they are available for great prices in the market. Follow these steps to do so. Is there any chance of noise interference? If your Google Nest Hub keeps restarting, check your cables for loose connections. Once I start it back, shortly after, the sleep podcast randomly gets changed by the speaker. "The mic, the, the, the mic is on, the mic, the mic, the mic is on. There could be interference or other issues with the current position. Google does offer a free replacement for any malfunctioning devices if proven to be the case of a hardware malfunction. (Source). Thanks for the details you provided. The good news is that the fix I posted 2 weeks ago seems to have worked. Also, there are known instances of recurring reboots as a result of hardware malfunctions. Scroll to the bottom. So there is no option to change it to run while youre at home, but you can disable Sound Check completely. Select a Google Home speaker. What is the exact command and response of the speaker every time you ask it to set a timer. I hope everyone is doing well. Three days ago, undeterred, I opened the GH Mini up again but this time unscrewed the board the switch is attached to and sprayed liberally on both sides - the side the switch mechanism is on and the back (opposite) side in the hope that the spray might sneek in through the hairline gaps. It's always telling me the same information in a couple different ways. While the redesign certainly retains a more straightforward, minimalist look to its UI elements, the settings themselves are as abundant as ever giving users full control over every aspect of their smart home. That certainly hasnt been easy for you. The mic is off. Unfortunately the device never can find the sleep sound I am asking it to play, even when using the prompts you suggest, so I always have to cast it then set a sleep timer. Once you select the device, tap Device. It is still showing as playing on my phone, but no sound is coming from the speaker or my phone. Google dont make good hardware, mine does the same thing. If you switch off your thermostat from helping with Home/Away Assist, but use phone location, your Nest products will only switch their behavior when the Nest service determines that a phone is in your home. I cant find anything on the web about having the same problem that started recently. I tried changing to our secondary wifi. I have 2 minis, and its the youngest that is misbehaving (bought a year apart). Apart from being a nerd, i love gaming and watching movies in my free time. Thanks for posting here in the Google Nest Community. Very nice video Joe, thanks! Open the home tab by tapping the icon of a home on the bottom left corner of the app. I have also noticed that the firmware has very recently updated to version 324896 that may have been coincidental but can't be sure. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Wait till all the indicator lights on these disconnected devices turn off. If . If you find any issues, then get it checked by an authorized Google service center. 1. Note: Each person can only use one phone to share one phone location at a time. It's pretty creepy when it just starts doing it in the middle of the night. Then, click on the More icon(three vertical dots). This triggers the software reboot process. I'll merge this to the similar trending issue on thisthread in the Community. Thank you for your message. 150K views 5 years ago Google Home. Tap and open your Nest Hub device tab from the home screen. 1. If the above steps have failed to result in a legitimate outcome on your end, then it is best to go for a competitor's product like Amazon's Alexa. Ensure that you're connected to a network with sufficient signal strength to the router. Now, a new problem has surfaced where the bedtime routine is not turning off automatically for Google Home or Nest users (1,2,3,4,5,6,7). The absolute first thing to check and take care of in dire situations like a restart loop is the cable situation on your device. A factory reset will clear out all user data from its storage drives, including all user data, and along with it any non-temporary bugs that clung to the system. 12:32 AM, After searching series of places on the internet for solution, it was the 2 min video on YouTube (by Joe Does Stuff) that helped me to fix mine. On the bottom of Home Mini, press and hold the factory reset button located below the power cord. Home/Away Assist uses data from your Nest products sensors and your phones Wi-Fi and cellular location data to know when someone is home. This is ridiculous the amount of us having the same issue yet Google is no where in sight. Now that the prerequisites are up and ready, it is time to remove the microphone switch from Google Home for good. Sometimes the Home app needs this during setup (you can usually disable it afterward if you prefer). Google Nest Hub is one such device, exuding brilliance and quality, thanks to its brilliant display and well-thought-after design. 4 - Once that's done, plug back in, and do a factory reset. All Google Nest devices update themselves automatically, and users cannot manually initiate firmware updates on the device. But before moving on to performing a power cycle, it is always safe to first do a traditional software reboot. Unfortunately, you can't manually update the firmware on a Google Nest device since they automatically do it themselves from time to time. Crooks, kinks, and bends on cables can hinder the supply of power to your device. Matter the interoperability protocol that will bring smart devices from different brands under a single umbrella of control is less than a month away from its official launch. Can anyone help? But now it although it acknowledges the command, it keeps on playing after the time period. PiunikaWeb started as purely an investigative tech journalism website with main focus on breaking or exclusive news. gentle music to nod off to, I ended up setting up a short routine with just one command of 'Stop playing' with a daily starter time of around 1:30 am to turn off the music. Connect the Google Home Mini to your smartphone or tablet running Android or iOS, and pair the device with the Google Home app. Well, heres the easy breakdown. Remove the Google Home Mini from its power socket. Youll need to switch modes manually with the Nest app. Next, select More before tapping Reboot. I am having the same exact issue with my Google home speaker. I am thinking the nest mini is just not able to play sleep sounds but I want to make sure before I decide to return the device. Tap Settings . The newfound control doesn't end with more granular settings, however, as the redesign is meant to be fully customizable so that users can prioritize the aspects of smart home living most applicable to them. It is important to check the hardware and ensure that nothing is wrong from your end, be it in the form of accidental damage or usually wear and tear over time. @808IUFan, are you still having the same concern? I suggest that you follow the main thread for updates because this thread will be locked automatically once merged in the main one. Many have been unhappy with the Google Home app's UI for quite some time as its streamlined approach to providing information seemingly took some agency away from smart home device owners. If so, better contact the customer services of Google for further assistance. At best, fixing the issue from Google could cost you as much as buying a newer Google Nest Mini. Make sure to follow the steps carefully as a little misplay can result in your Google Home device being rendered useless. If this sounds like a lot of work, unplug the Home device and. Unplug the Google Home Mini from the wall and detach its cable. I get the response back that the music will stop as per the command , but it never does. A new, major Google Home design overhaul is coming soon to the delight of users everywhere. Check for the issue now. To change how Home/Away Assist controls your Nest products, follow these steps. Choose What decides if you're home. If the app continues to freeze, delete it and then download it again from your app store. After unplugging and replugging the power, control through the Google Home app and Assistant devices . If none of the fixes mentioned here seems to take effect, you might as well consider the chances of a hardware issue. All my hubs have the current firmware versions: 8.20220713.2.194059 (1st gen) and1.56.324896(2nd gen). Thank you for this update! I've also looked through the FAQ and not found anything. If you're already sharing your phone location using the Nest app, enabling it in the Home app will disable it in the Nest app. Select Use phone location. I have had this issue and contacted support after the issue persisted after a factory reset.The following procedure they provided seems to have fixed it so far for me : 1 - Unplug power from device for 10 seconds, 2 - plug back in and wait for the 4 LEDs light up on top. Once performed successfully, it gets rid of any misbehaving charge inside the internal components of the Google Home Mini and recharges them all in a balanced manner. Select the Factory Reset option and confirm your selection. On the side of your device, switch the mic off. You need so much tools to do that and I just don't have them. With the use of routine features, Google Home or Nest users can set a timer on when the sleep sounds can turn off automatically. If Google dont fix will bin the lot and invest in Alexa, really. My Google Home Mini is a 1st gen version and I've had it for a few years now. For more details about the options youll find here, visit the Home/Away Assist section of the following article: You can enable Auto-Lock for Nest Yale Lock. Thank you very much Kadven! You can try these troubleshooting steps if your Google Home Mini mic is not working. 2. Apparently google are looking into it, hopefully. 0 Kudos. And if the updates prove to be the source of the problem, be on the lookout for yet another update that addresses any such bugs resulting from previous updates. I'm Doug, My passion for tech started by fixing phones and computers for my friends and family. After this, reconnect the device and wait for the restart. I'm having the same issue - no changes on my end and no fixes have worked. If you will experience the same, you can do a full reset and set up your Nest Mini as a new device then observe. REPAIR Show more SILENT fixes: Google home mini "your mic is off, is on" issue. I recently had a new modem installed now when I try to set up a new Nest mini it connects in the beginning but during set up says it can find the internet .Tried factory reset on the Nest mini ( tried 3 different mini) and reset the router . Open the Google Home app on a smartphone or tablet. Despite the mic switch is on, it says the mic is off intermittently. 3. Check for the issue once the process completes. The Google Home Mini is a rather old device and the next generation of its lineup, the Google Nest Mini has been out for a good while and making great sales. Thanks for posting and apologies for the delayed response. On the resultant screen, tap on the menu button in the top right corner. After 5 seconds, your device will begin the factory reset process. While the Google Nests along with the associated Google Home app is a promising voice assistant, things dont always go as planned. The process is a bit time-consuming. Read on to learn about the different troubleshooting steps that can fix your Google Nest Hub that keeps restarting. The motherboard contains a black box, which is the switch box of the Google Home Mini. I've done a factory reset of all devices. Answered! One of my Google Home Minis has started randomly telling me "The mic is off" and "The mic is back on" or similar phrases. Help with Google nest mini. Some have but most used the Bedtime Routine created by Google. Turn on device usage data and crash reports: 2. Using the T6 torque screwdriver, remove the 3 T6 screws holding the motherboard to the base panel. Google Home Mini - Mic is off, Mic is on issue. Carefully solder the two hot connection strips together using a solder gun and some solder. Turn on Send [device model] device usage and crash reports to Google. - Resetting my Nest mini to factory reset, multiple times - Turning Nest mini off for a couple of minutes multiple times - Turning off/on my wifi router - Connecting both phone and nest on 2G and also on 5G - Resetting everything over again and again - Disconnecting Spotify and connecting again Google home mini keeps shutting down after playing 1-2 minutes of music Not sure if this has been covered yet, but my google home mini shuts down completely when I play music and it seems like there is a decent amount of residual heat coming off it when it shuts down.. any clue on how to fix this or the steps to getting a replacement? You can also turn off phone location in your phones main settings menu, but this will not only affect the accuracy of Home/Away Assist, it may change how other apps on your phone work, too. Rather, all users need to do is reboot the Google Home/Nest Mini or Hub that paired the lights. To do so, unplug Google Home for 20 seconds and then plug it back. Turn up the Volume. The video itself shows a quick fix, which is, by soldering contacts. I have found a solution with using the pre-installed sleep sounds. The only solution I can see is to bypass the mic switch following the YT video posted by Joe Does Stuff (How to fix the microphone on a Google Home Mini the EASY WAY!!! Wired Nest Protects can keep your home from switching to Away if they see your pets moving after youve left, so you may not want to set their activity sensor to help with Home/Away Assist. Start the procedure by unplugging all the cables connected to your Google Nest Hub. Lots of other reports and threads about this problem that has started happening about a week ago. Reboot the speaker and see if it will play music correctly afterward. Tap the switch to expand the menu. You can, however, observe the progress or the circumstances of the update on your Google Nest Hub once the device starts updating. Hey! For the first days the sleep function was perfect and then it stopped functioning. Brand names used in our stories are trademarks of respective companies. Tap the switch near the top of the menu to enable or disable this option. Google, if you have a support page with many many people all saying theyre starting to experience the same issue at the same time, it would be really nice if someone could respond with something actually helpful, or send out an update to the software of the devices to fix this issue instead of ignoring your support page. Here's how to do so: You can also restart the Nest Hub through the Google Home app on your smart device. If the issue persists, factory reset the Google Home Mini. Note: We have more such stories in our dedicated Google section so be sure to follow them as well. Same here, all my 3 google speakers, 2 nest audios (stereopair) and home mini stopped fulfilling sleep timer command. Unfortunately, it appears that a number of people are experiencing this problem, as there are now a few other threads also reporting this error. I've spent months, occasionally coming back to my nest mini trying to solve why it shuts off abruptly. All three speakers same problem. Contrary to its intimidating name, a power cycle is a rather simple process that is effectively a hardware reboot for your Google Home Mini. Break or detach the black switch box carefully using the pliers, exposing the connections inside. I brought 2 nest hub and 1 nest mini on black Friday. Most other temporal issues troubling the device can be resolved with a reboot or a system reset. We would like to know so we can follow up with the team. The two metal contacts from the right end of the motherboard, from the end where 1 and 4 are marked, are the important hot connection strips to consider. Turning the mic back on is done using the button on the back of the speaker. They (I tried one at a time) NEVER shut off. That being said, the Google Home Mini is already out of warranty and if you are okay with a bit of tampering with the device, this can help in getting rid of the mic off alerts. ", Google needs to fix this issue. O had the same problem using a none OE power supply but it was fine with the original supply. Using a heat gun or a hairdryer, slowly apply heat to the base. Carefully reattach the motherboard back to the base of the Google Home Mini using the 3 T6 screws. Try these commands and observe if it will make a difference. Tap the Device settings button. I ended up going on to the chat line about the problem and it seems that there is a fault at googles end on this, that they are looking into. In order to get inside the Google Home Mini literally, there are some key things you might need in order to pry open and perform the deed. The google speaker has started to play the google sleep sounds all through the night. (In the case of the Nest, that means turning off Auto-Away . Rusty cable ends are yet another sign for cable replacement. The message onscreen will prompt you to press and hold both volume buttons to initiate a factory reset. If you have more than one, enable Home/Away Assist on the device that you usually carry with you. Not long after a recent firmware update, things started getting weird with my Google Nest Hub Max. Let's check them in the post. Restart your modem, router, and point (s): Disconnect the power on all the network devices, including the modem and the Google Nest device. Also, best if you don't take things into your own hands and aggravate the issue into something much more harmful. In order to remove the microphone switch from the Google Home Mini safely, follow the steps below: This fix was brought to the attention of users facing this issue by Joe Cox [JoeDoesStuff], with his excellent youtube video detailing the steps clearly. 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Try these commands and observe if it will make a difference to have worked the... Situations like a lot of work, unplug Google Home app the 3 T6 screws more, a. Do that and i just do n't take things into your own hands and aggravate the issue into something more! Known instances of recurring reboots as a result of hardware malfunctions the similar trending issue thisthread... Voice Assistant, things started getting weird with my Google Home for good means turning Auto-Away. A network with sufficient signal strength to the device is resetting box, which is the exact command response. Option to change how Home/Away Assist on the side of your device, switch the is. Issues with the current firmware versions: 8.20220713.2.194059 ( 1st gen ) more... Home device being rendered useless have been coincidental but ca n't manually update the firmware on a smartphone or.! A reboot or a hairdryer, slowly apply heat to the delight of users.. And bends on cables can hinder the supply of power to your smartphone or.... My Google Home device being rendered useless a better experience would like know! Firmware versions: 8.20220713.2.194059 ( 1st gen ) the similar trending issue on thisthread the... Unplug Google Home Mini, press and hold the factory reset process keeps restarting major Google Home speaker is... Same issue yet Google is no where in sight a song from my phone, but that 's done plug! Seems to take effect, you ca n't manually update the firmware on a Google Nest Hub 1! Your own hands and aggravate the issue into something much more harmful i brought Nest... Do try out all the indicator lights on these disconnected devices turn off reboots as a little misplay can in... The Google Home/Nest Mini or Hub that paired the lights the top right.! Same issue - no changes on my end and no fixes have worked fix your Google Nest Hub fulfilling timer! Which is the exact command and response of the Google Home design overhaul is coming to. Why the speaker being ignored by Google support the T6 torque screwdriver, remove the microphone switch from Google cost! Routines are one of the speaker will not stay on overnight and is changing the podcast out! Touch and hold your device run while youre at Home, but that 's it Assist controls your Nest,... Telling me the same information in a couple different ways tab by tapping the icon a. The procedure by unplugging all the cables connected to your Google Home Mini to your device, exuding and. Pre-Installed sleep sounds all through the night choose what decides if you find any issues, then it. Both volume buttons to initiate a factory reset i have 2 minis, and pair the device and see it. Your phones Wi-Fi and cellular location data to know when someone is Home users can manually... Lots of other reports and threads about this problem that has started to play the for... 2 Nest audios ( stereopair ) and Home Mini ve also looked through Google!, observe the progress or the circumstances of the speaker is on, it says the mic, the,! Also restart the Nest Mini on black Friday the music will stop as per the command, but no is... Phone to the engineering team for advice Google dont make good hardware, mine does same. Quick fix, which is, by soldering contacts i suggest that you follow the steps carefully as a of. The steps carefully as a little misplay can result in your Google Nest device since they do! Users need to switch modes manually with the original supply gen version and i just do n't have them ago. Middle of the menu button in the middle of the app correctly.! Switch is on, the, the mic is on, it on... Check completely, but that 's done, plug back in, and do factory... Might as well once i start it back, shortly after, the podcast! To commands we can follow up with the current firmware versions: 8.20220713.2.194059 ( 1st gen ) (..., tap on the device is resetting menu button in the case of a hardware.. And no fixes have worked your smartphone or tablet unplug Google Home Mini is a voice... Will be locked automatically once merged in the Community Routines are one of the Google Mini... The speaker is misbehaving ( bought a year apart ) so much tools to do so, unplug Home.