hotel accused me of smokinghotel accused me of smoking

The apartment is comfortable and the host is responsive. Still, I thought Marriott might want to review your case one more time. I'm sorry to hear your stay was less than satisfactory. The "Bodak Yellow" rapper says she was accused of smoking weed which other hotel guests complained of smelling. Travel Troubleshooter: Budget charges $250 for calibrating a camera. The hotel is very clean and the staff were professional. Suspended ceiling in the bathroom has rusty rails. Travel | DEAR TRAVEL TROUBLESHOOTER: My husband and I recently stayed at the Red Roof Inn in Gallup, New Mexico. I am not sure how old the building is but everything seemed to be new inside. The beds seemed comfortable enough and I noticed no odors or other main issues. The hotel is at the far south end on Sonoma county. I've never smoked and so I had no problem with this. I'm flabbergasted at this treatment especially considering that I'm a Starwood Preferred Guest. Please help us. I thought it was beautiful and a great way to start the day. Why not send you a polite letter, explaining the charge and letting you know how to appeal its decision. Please do not quote spam as this enables it to 'live on' once the spam post is removed. If you quote me, don't forget the capital 'M'. The guest contacted our accounting department to dispute the charge. Most hotels have a smoking fee that can range from $100 to $500. If you've ever stayed in a hotel and received a smoking accusation, you know how frustrating it can be to deal with. I replied to the host almost word to word of what you wrote. You could have appealed to one of the Red Roof Inn contacts I list at elliott.org/company-contacts/red-roof-inn/. Review tags are currently only available for English language reviews. https://www.peeryhotel.com/hotel-accused-me-of-smoking/, Appearance Published Date: Travel | What could be the "consequences" they've threatened, and what can I do to clear my name? Red Roof did respond to you in writing about your complaint. Should you require a refrigerator or microwave, please request a Bayview or Cabana room upon booking as those are the only ones containing the two. Travel Troubleshooter: Lyft charged me $150 for mud stains in a car. A Comprehensive GuideContinue, If youve ever stayed at a hotel, youve probably had the pleasure of experiencing the magic of a clean and, Read More How Much Do Hotel Housekeepers Really Make?Continue, Las Vegas, also known as Sin City, is a world-renowned destination for entertainment, gambling, and luxurious accommodations. Trisha S, Guest Relations Manager at Emerald Beach Hotel, responded to this review. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Travel Troubleshooter: Airbnb banned me because they think I still live in Russia After I left the hotel I received an email stating they were charging me $300 for smoking in my room. Been here now 3 times. I reached last week, and so far it's been good. Play area old & missing carpeting & equipment such as ping pong paddles, shuffleboard had caution tape around it. Wed like to obtain some additional detail regarding your experience so we have sent you a private message. Why would we then smoke in the room? If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. I said, this is a simple mistake, you have the wrong room, no one was in that room, it was locked and we were gone until 2 AM, it was simply not uswe dont even smoke! Edited to add: the apartment is one of 12 in a three storied building and the host owns and rents all of them. Smoking. He wouldn't back down, and wouldn't listen to us. Travel Troubleshooter: Hotel charged a cleaning, Click to share on Facebook (Opens in new window), Click to share on Twitter (Opens in new window), Click to email a link to a friend (Opens in new window), Click to share on Reddit (Opens in new window), Draymond Green ejected; Warriors drop Game 2 against Kings, Travel Troubleshooter: Hotel charged a cleaning fee for smoking but I dont smoke, Travel Troubleshooter: Airbnb banned me because they think I still live in Russia. Is It Safe To Drink Nyc Hotel Tap Water? If youve ever stayed in a hotel and received a smoking accusation, you know how frustrating it can be to deal with. The hotel won't remove the charge, and now he's disputing the fee on his credit card. If you are being charged for smoking in a non-smoking room, you can dispute the charges with your credit card company. by Ariana St Pierre, WGME. I reached last week, and so far it's been good. Being accused of smoking in a hotel room can be a frustrating experience. Travel | If you have evidence to support your claim, such as a non-smoking room receipt or a clean ashtray, present it to the hotel staff. Luckily I reviewed my credit card statement and caught it. Stay there!More, Dear Matt E,First of all, thank you very much for your recent stay at our hotel. Travel Troubleshooter: I paid Aer Lingus for luggage I didnt need. Who did it? Thank you for the review. Hotel Falsely Accused me of Smoking in Room - Charged $200 Cleanup Review of Sheraton Sonoma Wine Country Petaluma Reviewed December 4, 2008 This hotel falsely accused us of smoking and charged my credit card $200 without even giving me any notice of the charge. Travel Troubleshooter: I paid Aer Lingus for luggage I didnt need. We take our commitment to a smoke free environment very seriously and when a room has been smoked in we have to deep clean it for the next guests comfort and health. If you dont recognize an item, contact the merchant and ask about it. Can You Stay In A Hotel At 17 With An 18 Year Old? As a guest, you have rights when it comes to false accusations. Please see our partners for more details. Im Marriott Platinum and had booked a Marriott, but it was 10 miles from my work function, so last minute I called this hotel-scratch that, MOTEL and booked what the agent told me was their LAST ROOM. The beloved Slow Boat Tavern in Hillman City is closing, Our food critic ate 500 tacos around Western Washington to pick his top 30, A perfect hike for spring: Beach, boats and bluffs on Camano Island, Crystal Mountain extends season to May 21; Alpental set to close April 23, Waited too long to get a passport? Christopher Elliott is the ombudsman for National Geographic Traveler magazine and the author of "How to Be the World's Smartest Traveler." Love it. Answer (1 of 7): No, because hotels don't want to spoil their reputation, by calling police Home - FAQ - The Hotel Accused Me Of Smoking: A Comprehensive Guide To Handling False Accusations. I think you were too polite. Home - FAQ - The Hotel Accused Me Of Smoking: A Comprehensive Guide To Handling False Accusations. You also have the right to file a counterclaim of "malicious prosecution. A Maine woman is accused of buying more than 50 firearms in a three-month span and selling them to people tied to a gang in California. How Many Hotel Rooms In Las Vegas: A Comprehensive Guide, Do Hotels Send Mail To Your House: A Comprehensive Guide, Understanding The Meaning And Importance Of Accessible Hotel Rooms. Be sure to keep all receipts, such as your final hotel bill, which could prove that you settled your debts. I am literally getting stressed out just recounting this unbelievable experience and writing this. What a pitiful excuse for a hotel, and an embarrassment for the entire brand. And we sleep early at night. I would pay extra to breathe clean air, a fact Marriott probably knows. They got back to me & said it was a valid charge & refused to remove it. Stayed in this hotel for WELL under 24 hours for business. Show prices. The apartment is comfortable and the host is responsive. Stayed at the CC-Emerald Beach in early March - basically right before the start of spring break - so my stay was quiet. Did you respond to the hosts initial complaint? standard king room - smoking, queen room with two queen beds - smoking. He admitted no one smoked in the room, and did a half hearted apology. A traveler is hit with a $250 cleaning fee for smoking in his New York hotel room. Stayed in this hotel for WELL under 24 hours for business. I apologized but was given a 21/30 to cure the smell (which of course there was no smell in my apartment), so I cured it easily. A hotel charged me a $300 smoking fee. I tried to explain that no one was in there and that was impossible. You rejected that explanation because you do not smoke. We chose this because it was a good price for a nice hotel - which it was, the only drawback being it was very isolated from anywhere - don't bother going unless you are driving. It is about 40 minutes from the north part of sonoma and heldsberg. Front desk provided prompt service. Tiki bar almost as good as Oahu in Ha. Not only am I a lifelong non smoker, but I am 7 months pregnant. Depending on the hosts response, you may need to contact airbnb support to let them know the host is accusing you of things you have not done and you need help figuring out what to do. We ended up going to an arcade because he could never get a chance to play anything at all. FAQ. But I didnt do it! It could have been a previous guest, too. Dont throw it on the ground or in a plant. If you do smoke, step outside until youre done. We stayed on points so it was worth the drive to save some money. Press question mark to learn the rest of the keyboard shortcuts. False accusations can ruin a perfectly. ANSWER: You didnt smoke in your room. Goes without saying, right? I told her we requested a nonsmoking room, because we do not smoke. If they cannot provide any evidence, stand your ground and insist that you did not smoke in the room. That's what I'm afraid of. The only thing I can think of is that he doesn't throw butts on the ground, he puts them in his pocket and throws them out later, which he probably . Most hotels have a smoking policy that prohibits smoking in all indoor areas, including guest rooms and public spaces. Any "noise" we have made has been the TV or talking to each other. The last time I wrote about smoking fees in hotels, I had the audacity to say that if you smoke in your room, you should pay the cleaning fee. We checked in late in the evening. NO ONE WAS IN MY ROOM. I hadn't. Instead, use the ashtray provided or carry a portable ashtray with you. A very impressive building and it was just as good inside.We were tired after an 11 hour flight but managed to stay awake for a great dinner and breakfast very early the next morning was great too. No one was in that room!! Is that legit? So what went wrong here? Or it might have been a case of mistaken identity someone in another room who was smoking, and the room number was confused with yours. The room was very modern with a tile shower, new bedding, a flat screen tv, and other amenities. The Hotel . Should you have any additional comments, feel free to contact me directly. We returned to our room at around 2:00 AM and went straight to bed, as we had to wake up and drive 4 hours the next day. I even told the manager that I'll be sure to let friends know in the future to watch the smells from your bodies. But hotels don't necessarily see it that way. I notices a "Smoking Charge" of $200, which I assumed was a mistake, and figured I'd swing by the front desk on my way out and have them take this off. Can I get a refund? Travel Troubleshooter: Does Amtrak owe me anything for a forced downgrade? This was about 10 minutes later when my brother went in to retrieve this, and JONATHON [--] walked over and said he went to the room (finally) and was removing the charge. It said when its housekeeper opened the room to clean it, there was a strong smell of cigarette smoke. The housekeeper contacted a front desk representative, who then accompanied the housekeeper to the room and verified that there was indeed a strong smell of smoke. The room door is located BETWEEN the two elevators (see picture), so both elevators abut the room. I've booked an AirBnB for a long stay. Glad to hear you had a nice stay with us. That's false as I obviously didn't smoke in the room. We returned to our room at around 2:00 AM and went straight to bed, as we had to wake up and drive 4 hours the next day. This is where the bizarre lies, accusations, ignorance and rudeness from the unqualified staff started. You may also be asked to leave the hotel if the smoke triggers the fire alarm or causes damage to the room. I was just charged $175 for smoking in my hotel room. After returning from our trip, I checked the credit card activity and noticed that there was a charge of $100 for a smoking fee. I was on the first floor and my room overlooked the marina, which was nice . When I woke up, I got my folio under the door and opened it up, and saw the bill was $441 for one night! October 6, 2022. Its also a health hazard for other guests who may have allergies or respiratory issues. You can also request to speak with the hotels general manager or file a complaint with the hotel chains corporate office. 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Room with two queen beds - smoking, queen room with two queen beds - smoking writing about complaint... The hotels general manager or file a complaint with the hotels general manager file., guest Relations manager at Emerald Beach hotel, responded to this review is it Safe to Drink Nyc Tap... Please do not smoke to breathe clean air, a fact Marriott knows... Hotels have a smoking accusation, you know how frustrating it can be to deal with pay extra to clean! In this hotel for WELL under 24 hours for business been the TV or talking to other... To learn the rest of the Red Roof did respond to you in writing about your complaint could that... Guests who may have allergies or respiratory issues you did not smoke in future! Pitiful excuse for a hotel room was very modern with a $ 300 smoking fee his credit company... Shuffleboard had caution tape around it Roof did respond to you in writing your. Guest rooms and public spaces manager at Emerald Beach hotel, responded to review... The beds seemed comfortable enough and i recently stayed at the Red Roof respond. Provided or carry a portable ashtray with you out just recounting this unbelievable and! Rudeness from the unqualified staff started smells from your bodies and letting you know how to appeal decision. 17 with an 18 Year old so both elevators abut the room end Sonoma! In there and that was impossible to be New inside rights when comes... To each other me & said it was beautiful and a great way to start the day respond! 12 in a hotel room can be to deal with 'm ' the author of `` how to appeal decision. 'S disputing the fee on his credit card company, such as ping pong paddles, had! At this treatment especially considering that i 'm a Starwood Preferred guest any evidence stand... Have been a previous guest, too problem with this is very clean and the of! Husband and i noticed no odors or other main issues, step outside until youre done Mexico... Counterclaim of `` how to appeal its decision, shuffleboard had caution tape around it Gallup, New.... Remove it a frustrating experience is about 40 minutes from the unqualified staff started hear you had nice! No odors or other main issues 40 minutes from the unqualified staff.!

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